Product & Technical Support
Zerto Product & Technical Support Services
Zerto delivers enterprise-class support services that are built into all of our products. These services include real time alerts when RPO/ RTO targets are not being met, network degradation alarms and reminders to check configurations and Virtual Protection Groups. Zerto solutions are also backed by global support service centers that provide on-demand access to an expert team of support engineers.
All customers, regardless of support level, can access the myZerto Support Portal, which includes a knowledge base of dozens of articles, tips and forums for do-it-yourself answers to most common questions.
Using the portal, Zerto customers can:
- Download the latest version of Zerto Virtual Replication
- Find answers to common question in the Zerto knowledge base
- Connect with the Zerto community on our forums
- Follow the status of open support cases
Contact Zerto Support:
- Report a new case directly from your ZVR GUI
- Submit a support case at https://www.zerto.com/myzerto/support/
- For immediate assistance on a live Severity-1 production issue call the Zerto Support Line in your area
Zerto Global Support Phone Numbers
United States +1-866-271-3145
United Kingdom +44-800-088-5495
Germany +49 800 184 4995
* Below numbers are only available locally.
South Korea +003-0813-1992
Hong Kong +800-905-393