myZerto Support Portal

Zerto Product & Technical Support Services

Zerto delivers enterprise-class support services that are built into all of our products. These services include real time alerts when RPO/ RTO targets are not being met, network degradation alarms and reminders to check configurations and Virtual Protection Groups. Zerto solutions are also backed by global support service centers that provide on-demand access to an expert team of support engineers.

All customers, regardless of support level, can access the myZerto Support Portal, which includes a knowledge base of dozens of articles, tips and forums for do-it-yourself answers to most common questions.

Using the portal, Zerto customers can:

  • Download the latest version of Zerto Virtual Replication
  • Find answers to common question in the Zerto knowledge base
  • Connect with the Zerto community on our forums
  • Follow the status of open support cases

Technical support services from Zerto are world-class:  “Zerto’s replication solution is incredibly simple to set up, use and manage. Support has been outstanding, and it delivers on the RPO/RTOs that our company requires.”

 — Jeff Chandler, VP of Technology Operations, Jefferson National

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I'm Interested in Learning More About Zerto

If you’d like to learn more about Zerto, whether you’re looking for product information, are looking to purchase Zerto, or just have questions about how the software works – We’re here to help!

I'm a Current Zerto Customer with a Support Request

At Zerto, we have a round-the-clock support team and many helpful resources available to you. Head to MyZerto for forums, technical documentation, and a robust knowledge base. If you need support, Click the link below to get started. Begin a Support Request

I am, or Hope to be, a Zerto Partner

Whether you’re looking to become a new Zerto partner, or have questions around your existing partnership or the ZAP Program in general, we’re here to answer your questions! Leave a Message
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