• This forum has 879 topics, 1,637 replies, and was last updated May 15, 2024 by Hailey N.
    • Support Q & A
    • Application: Zerto.Online.Services.Connector.exe

      My service of zerto is falling from time to time. In the Event Viewer these two errors appear below. Does anyone know what I can do? [ Name] .NET Runtime EventID 1026 Keywords 0x80000000000000 EventData: Application: Zerto.Online.Services.Connector.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.Threading.Tasks.TaskCanceledException at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(System.Threading.Tasks.Task) […]

    • People: 5
      Replies: 4
    • October 30, 2022
    • aws to vmware vpg error

      Always getting this error “Zerto AWS Snapshot Manager is not reachable (Cannot obtain Ip). Please verify the AWS Snapshot Manager is powered on and reachable.” when building vpg I don’t know where the setting is wrong.

    • People: 1
      Replies: 0
    • October 29, 2022
    • Function question

      1. Is there a support direction for redundancy solutions using RDM? (RAC, ASM, VCS … etc) 2. If I change the redundancy solution using RDM to VMDK format (multi-writer) and create a VPG, can it be consistent? Wiriting occurs in different VMs by VMDK’s share method(I don’t expect) 3. Can I clone only the disks […]

    • People: 1
      Replies: 2
    • October 25, 2022
    • Zerto Analytics

      Hi,   Our company has Zerto Analytics setup and the option in the about menu enabled on ZVM, but when ever i go to analytics, it says no vpgs ect so nothing is displayed.   Does my account need linking to our ZVMs in order for me to use analytics? Thanks, James

    • People: 2
      Replies: 1
    • October 25, 2022
    • Function question

      Posting this on behalf of  YoungChul.H 1. Is there a support direction for redundancy solutions using RDM? (RAC, ASM, VCS … etc) 2. If I change the redundancy solution using RDM to VMDK format (multi-writer) and create a VPG, can it be consistent? Writing occurs in different VMs by VMDK’s share method(I don’t expect) 3. […]

    • People: 1
      Replies: 2
    • October 23, 2022
    • Language support

      I exported VPG list on website (.csv) and found that Zerto doesn’t support Korean There were 6 VPGs made by Korean but in csv file, it shows just ‘??????’ Does Zerto not support Korean at all?

    • People: 3
      Replies: 4
    • October 21, 2022
    • Licensing – tracking VMs

      posted on behalf of Peter W. If we have 2 separate setups using the same license. How does it keep track of how many VM’s have been used of the license? If we use the same license in setup 1 and setup 2, how does it know about the VM usage in the other setup?

    • People: 1
      Replies: 3
    • October 20, 2022
    • Access to Support and Downloads

      Hello, I’m curently having login access to MyZerto but not to Support and Downloads. The message that pops-up in URL: https://www.zerto.com/myzerto/support/  is  “You must be a Zerto customer or partner to access the Support Page“. I’m an HPE partner with no Zerto relationship previously. So how can i get access to support and downloads and […]

    • People: 4
      Replies: 3
    • October 17, 2022
    • RPO – how is this set

      How do we determine the RPO? I can see if when I look at the VPGs, but is there a way to find out what is set at for the site? I can’t seem to find what it is set at.

    • People: 4
      Replies: 4
    • October 14, 2022
    • Boot order for Non Commit Failover

      I have a few VPGs that have a set of machines with specific boot orders. I the event that we do a none commit or auto rollback, will the rollback process respect the boot orders in the VPG?

    • People: 1
      Replies: 0
    • October 11, 2022
    • Support Feedback

      We’ve created a community space where we can post updates, share our evolving vision for improving Zerto Support, and discuss our plans to continually progress toward that ideal. If you have feedback on the new Support Community or other support offerings please give us your feedback in this forum. This is not meant for feedback […]

    • People: 1
      Replies: 4
    • October 8, 2022
    • What is VRAH?

      I found Z-VRAH-IP-213711 in vCenter No Guest OS information and No ip Also, There’s no allocated network What is that?

    • People: 4
      Replies: 5
    • October 6, 2022
    • VMDK to RDM

      Hi I was wondering if it was possible to create a VPG that will create a RDM at the target? Currently we have a VM on vSAN that we are looking to move to a Cluster that has SAN storage. Presently we have no Datastores large enough to hold the one drive (20 TiB) on […]

    • People: 1
      Replies: 0
    • October 4, 2022
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