• This forum has 879 topics, 1,634 replies, and was last updated April 24, 2024 by Nana A.
    • Support Q & A
    • Support Feedback

      We’ve created a community space where we can post updates, share our evolving vision for improving Zerto Support, and discuss our plans to continually progress toward that ideal. If you have feedback on the new Support Community or other support offerings please give us your feedback in this forum. This is not meant for feedback […]

    • People: 1
      Replies: 4
    • October 8, 2022
    • Resolving CVE-2023-48795 on VRA’s

      Our security team does vulnerability scanning. Every VRA in our environment is reporting this Linux SSH vulnerability called Terrapin. What are the plans for resolving this issue. I cannot find any Zerto documentation on it.

    • People: 1
      Replies: 0
    • April 24, 2024
    • vra ssh port change

      One of my customers asked if I could change the vra vm default ssh port. I am wondering if there is a possibility of problems occurring if I change the ssh port from 22 to another number in the sshd_conf file on the vra vm.

    • People: 1
      Replies: 0
    • April 23, 2024
    • OS Supported by ZCM

      Dear Experts, This is regarding the OS supported by ZCM. I am sort of confused by the following documentation, https://help.zerto.com/bundle/Operability.Matrix.HTML/page/VMware_vSphere.htm There is one matrix called ‘ZCM Operating System’ and only Windows Servers are included   https://help.zerto.com/bundle/Install.ZCM.HTML.10.0_U3/page/Requirements_-_Before_Installing_Zerto_Cloud_Manager.htm In the paragraph ‘Dedicated VM Requirements’ both Windows Server and Windows 10 are included Quesion: Is Windows 10 a […]

    • People: 1
      Replies: 0
    • April 5, 2024
    • initial/first synchronization

      Hi everyone, how does Zerto proceed in order to make the first synchronization? I mean, does it capture data from storage? Does it make a standard VMware snapshot?

    • People: 2
      Replies: 1
    • March 26, 2024
    • Architecture questions.

      We have 2 sites and have a cluster at each site that replicate to each other with Zerto for cross-site replication, We are going to purchase new clusters, and wanted to know: 1. Can the old clusters be used primarily for the Zerto appliance  without having to put them on the new clusters, and still […]

    • People: 3
      Replies: 4
    • March 26, 2024
    • Zerto login time out

      Hello Team, Can someone help to address below questions? Are Zerto sessions disconnected after x number of minutes, if so, how many minutes and would it be possible to get a screenshot of this session limit if so. Is there a lock out policy for AD Users, so that after 5 attempts the account cannot […]

    • People: 2
      Replies: 1
    • March 24, 2024
    • keycloak admin console not loading

      After installing zerto for the first time, I tried to change the admin password in keycloak. However, the keycloak administation console window does not properly loading and hangs. zerto version is 10.0.u3 Could you please tell me the cause or solution?

    • People: 1
      Replies: 0
    • March 21, 2024
    • Zerto and SD-WAN Recommendations

      Good day, we have experienced frequent disconnects between our on-prem and off-site locations and Zerto support is not coming up with valid solution, they keep pointing to network but we do not have a single network connectivity issue and no other services are complaining about network connectivity issues. I am reaching out to the community […]

    • People: 3
      Replies: 2
    • March 12, 2024
    • Support for Azure Stack HCI

      Can any provide details on whether Azure Stack HCI is a supported platform?  If not is there a roadmap?  Looking for a solution to migrate virtual machines from VMWare vSphere to Azure Stack HCI.  Thanks

    • People: 3
      Replies: 2
    • March 11, 2024
    • Changing VRA VMs destination location

      I wanted to know the process of removing a set of VRA VMs from the destination vSphere location and then run through the process of deploying them again. There are VMs that are currently configured on these already so didn’t want to cause any issues. Why? Because the Destination hardware is Nutanix and we need […]

    • People: 2
      Replies: 7
    • March 8, 2024
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