• This forum has 873 topics, 1,626 replies, and was last updated March 12, 2024 by Ciceric955 H.
    • Support Q & A
    • Support Feedback

      We’ve created a community space where we can post updates, share our evolving vision for improving Zerto Support, and discuss our plans to continually progress toward that ideal. If you have feedback on the new Support Community or other support offerings please give us your feedback in this forum. This is not meant for feedback […]

    • People: 1
      Replies: 4
    • October 8, 2022
    • Zerto and SD-WAN Recommendations

      Good day, we have experienced frequent disconnects between our on-prem and off-site locations and Zerto support is not coming up with valid solution, they keep pointing to network but we do not have a single network connectivity issue and no other services are complaining about network connectivity issues. I am reaching out to the community […]

    • People: 3
      Replies: 2
    • March 12, 2024
    • Support for Azure Stack HCI

      Can any provide details on whether Azure Stack HCI is a supported platform?  If not is there a roadmap?  Looking for a solution to migrate virtual machines from VMWare vSphere to Azure Stack HCI.  Thanks

    • People: 3
      Replies: 2
    • March 11, 2024
    • initial/first synchronization

      Hi everyone, how does Zerto proceed in order to make the first synchronization? I mean, does it capture data from storage? Does it make a standard VMware snapshot?

    • People: 1
      Replies: 0
    • March 11, 2024
    • Changing VRA VMs destination location

      I wanted to know the process of removing a set of VRA VMs from the destination vSphere location and then run through the process of deploying them again. There are VMs that are currently configured on these already so didn’t want to cause any issues. Why? Because the Destination hardware is Nutanix and we need […]

    • People: 2
      Replies: 7
    • March 8, 2024
    • ZCP: Enterprise Engineer

      Done on taking Zerto Certified Associate. I’m planning to take the next one which is Zerto Certified Professional: Enterprise Engineer however, can’t find any link or learning plan is not visible in my dashboard. Is there a pre-requisite to access it?

    • People: 1
      Replies: 0
    • March 7, 2024
    • Failover Test error

      Hello ! I am trying to to complete a failover test on some VPGs I have created to replicate some VMs on a vCloud Director to another one. The VPGs are created with all the concerned vApps but everytime I am launching the failover test, I got this error : Protection group failover test. Failed: […]

    • People: 1
      Replies: 0
    • March 5, 2024
    • How to open a case in Zerto

      Hi, I’m looking a guide about how to open a case in Zerto I’m a customer and partner of Zerto but I don’t know how to activate my account to be able to open cases and following them, I really appreciate your help if you have something related about my doubt.

    • People: 3
      Replies: 2
    • February 15, 2024
    • vTPM Support

      Hi all, Does Zerto support the protection of VMs with vTPMs? We are looking at using vTPM for a VM that we protect with Zerto. I have checked the compatibility matrix, and I see no reference as to if Zerto supports vTPM. The compatibility matrix does mention that VM encryption is not supported, and vTPM […]

    • People: 6
      Replies: 5
    • February 9, 2024
    • How to silence VPG0043 error

      How to silence VPG0043 error: The Microsoft default SAN policy Changing disks to online via disk part does not clear alert and we do not want to disable alert

    • People: 3
      Replies: 6
    • February 9, 2024
    • 8.5 download

      Hi Is there anyway of getting a download link for Zerto 8.5 – seems its not available to download anymore and need it before getting updated to 9.0. Support contract has lapsed so cant open a ticket.

    • People: 3
      Replies: 2
    • January 31, 2024
    • Losing Journal History

      We have set Journal to 30 days 2 weeks ago however we are seeing varying journal history on VPGs. Why would we be losing journal history?

    • People: 1
      Replies: 0
    • January 29, 2024
    • Edit Journal for vm

      I need to expand the Journal size of the vm but not seeing how to do this.  Still new to the application and is a newer setup.   Thank you.

    • People: 2
      Replies: 1
    • January 9, 2024

You must be logged in to create new topics. Click here to login