• This forum has 815 topics, 1,579 replies, and was last updated December 5, 2022 by Amr E.
    • Support Q & A
    • Support Feedback

      We’ve created a community space where we can post updates, share our evolving vision for improving Zerto Support, and discuss our plans to continually progress toward that ideal. If you have feedback on the new Support Community or other support offerings please give us your feedback in this forum. This is not meant for feedback […]

    • People: 1
      Replies: 4
    • October 8, 2022
    • System Center Virtual Machine Manager migration

      Hi, Did anyone migrate the SCVMM server itself with Zerto? Source on Hyper-V Destination on VMware Both ZVM deployed on VMware platform. Is there any recommendation about how to migrate the SCVMM server (if it possible) ? Thank you for your feedback in advance

    • People: 2
      Replies: 1
    • December 5, 2022
    • Throttle changes in 9.0U1 make no sense

      It appears something was changed in version 9.0 regarding the bandwidth throttle. After we upgraded to 9.0U1, replication has slowed to a crawl across our 10 gigabit connection. We previously set the throttle to 1000 “MB“, which should have been 8 gigabits, according to Zerto support. I attempted to increase the setting to see if […]

    • People: 3
      Replies: 4
    • December 4, 2022
    • Version Table for Update build numbers

      Has anyone been able to find a table or document somewhere that lists the version name and the build number? for example, I am on Build 0850082270. Is there some way to determine if this is 8.5 U1/U2/U3?

    • People: 6
      Replies: 8
    • December 2, 2022
    • Zerto Analytics – Not working through proxy

      I’ve set up access to a proxy server on our private network so analytics information should post through that, successfully tested the connection using POSTMAN.  The Proxy logs show the test, I turned on the “Enable Zerto SAAS applications….” option, but no data being sent upstream to Zerto cloud.  Proxy logs show no attempts. Thoughts? […]

    • People: 4
      Replies: 6
    • November 21, 2022
    • How to seed a large volume

      We have a 2TB data drive that we are about to add to one of the servers that is replicated with Zerto. Instead of adding it to the server at our primary site and letting it replicate over the WAN, I’d like to send a USB to our DR site and have it seeded there […]

    • People: 4
      Replies: 3
    • November 5, 2022
    • How long can you leave VPG in a non-commit state a

      Just a general question, how long can you leave a VPG in a non-commit state after live fail-over?. My guess is it all depends on how much space you have for the journal, but I wanted to check. We have a Server that has been acting up ever since it had windows patching done, it […]

    • People: 3
      Replies: 2
    • November 5, 2022
    • Zerto Support Expiration Date

      Hi Zerto Team. I would like to ask for your assitance on how to check Expiration date of the Zerto Tech Support. I’ll check on the turnover documents from my resigned colleague however I can’t see any details on the Tech support expiration date of our Zerto  Replication Environment.   Thank you & Best regards.

    • People: 2
      Replies: 1
    • November 3, 2022
    • Zerto Journal data move

      I was curious what would happen if I decided to move my Journal datastore location. Currently the every thing is pointing the same datastore and I am considering breaking it out. Would it just move the journal data to the new location? Thanks.

    • People: 6
      Replies: 5
    • November 2, 2022
    • Zerto and SRM on Vcenter (not the same)

      Good Morning Team, I would like to use Zerto to migrate workloads from VMware that has SRM (Site Recovery Manager) installed. My question is about If separating them on Cluster level is enough and can help the work, without conflict or impact on each other. Example: under the same vCenter server , I will create […]

    • People: 2
      Replies: 1
    • October 31, 2022
    • Application: Zerto.Online.Services.Connector.exe

      My service of zerto is falling from time to time. In the Event Viewer these two errors appear below. Does anyone know what I can do? [ Name] .NET Runtime EventID 1026 Keywords 0x80000000000000 EventData: Application: Zerto.Online.Services.Connector.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.Threading.Tasks.TaskCanceledException at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(System.Threading.Tasks.Task) […]

    • People: 5
      Replies: 4
    • October 30, 2022

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