• This forum has 868 topics, 1,622 replies, and was last updated February 20, 2024 by Nana A.
    • Support Q & A
    • Support Feedback

      We’ve created a community space where we can post updates, share our evolving vision for improving Zerto Support, and discuss our plans to continually progress toward that ideal. If you have feedback on the new Support Community or other support offerings please give us your feedback in this forum. This is not meant for feedback […]

    • People: 1
      Replies: 4
    • October 8, 2022
    • How to open a case in Zerto

      Hi, I’m looking a guide about how to open a case in Zerto I’m a customer and partner of Zerto but I don’t know how to activate my account to be able to open cases and following them, I really appreciate your help if you have something related about my doubt.

    • People: 3
      Replies: 2
    • February 15, 2024
    • vTPM Support

      Hi all, Does Zerto support the protection of VMs with vTPMs? We are looking at using vTPM for a VM that we protect with Zerto. I have checked the compatibility matrix, and I see no reference as to if Zerto supports vTPM. The compatibility matrix does mention that VM encryption is not supported, and vTPM […]

    • People: 6
      Replies: 5
    • February 9, 2024
    • How to silence VPG0043 error

      How to silence VPG0043 error: The Microsoft default SAN policy Changing disks to online via disk part does not clear alert and we do not want to disable alert

    • People: 3
      Replies: 6
    • February 9, 2024
    • 8.5 download

      Hi Is there anyway of getting a download link for Zerto 8.5 – seems its not available to download anymore and need it before getting updated to 9.0. Support contract has lapsed so cant open a ticket.

    • People: 3
      Replies: 2
    • January 31, 2024
    • Losing Journal History

      We have set Journal to 30 days 2 weeks ago however we are seeing varying journal history on VPGs. Why would we be losing journal history?

    • People: 1
      Replies: 0
    • January 29, 2024
    • Edit Journal for vm

      I need to expand the Journal size of the vm but not seeing how to do this.  Still new to the application and is a newer setup.   Thank you.

    • People: 2
      Replies: 1
    • January 9, 2024
    • ZSSP Stuck at Loading

      ZCM: 10.0 U2 Build 10020061294 ZVML: 10.0 U1 Build 10010121868 Dear Experts, I was working on a demo environment for ZCM and ZSSP. When I access https://<zvm>/zssp and log in using the credential defined in Keycloak, it kept stuck at ‘loading’. I can see a session was created for the ZSSP user in Keycloak. I […]

    • People: 2
      Replies: 1
    • December 30, 2023
    • How to exclude vRA IP Range from ZVM Proxy config

      Hi, I am running ZVM Appliance 10U2 pointing to VMware vCD and vCenter. ZVM and vRA are not in the same IP Range. ZVM and ESXi host are in different IP range A proxy is configured inside ZVML to control its outgoing flows, and vCD and vCenter are properly excluded for avoiding uselessly passing the […]

    • People: 1
      Replies: 1
    • December 15, 2023
    • Integration Analytics

      I am using a NotForResell license until I receive the final one, but I cannot use Zerto Analytics. Are there any limitations? Thanks,

    • People: 2
      Replies: 1
    • December 4, 2023
    • ZVM x ZCM

      I configured two sites, when integrating with ZCM, the ZVM login is redirected to the login screen.I configured two sites, when integrating with ZCM, the ZVM login is redirected to the login screen. Has anyone had this type of problem? Thanks,

    • People: 1
      Replies: 0
    • December 1, 2023
    • Can’t see the cases from my organization

      Hi team, I opened my account with the email instructed by my manager, but for some reason I can’t see my organization’s open cases with Zerto. This is inconvenient as I must enroll in the process of solving issues with our infrastructure. What is the process to get enrolled in my company’s account? Best regards,

    • People: 3
      Replies: 3
    • November 23, 2023

You must be logged in to create new topics. Click here to login