• Support Q & A
    • data report

      Version 7.0 U20, does it has a reporting feature to know how much data was replicated on a daily basis, weekly, or custom period?

    • People: 2
      Replies: 1
    • August 29, 2019
    • Analytics data not availible

      Good Morning, We are getting the following error under ZA planning: Data is not available. To use Zerto resource Planning verify: “Enable Zerto SaaS features” is selected (in ZVM > Options menu > About). You are running a ZVM connected to a vCenter Server, with Zerto v7.0U1 or later. Both of these requirements have been […]

    • People: 2
      Replies: 1
    • August 28, 2019
    • Upgrading VMware tools on Zerto VRA's

      Submitted on behalf of – Eric v: Because of Skyline advisory we would like to upgrade our Zerto VRA’s to use the latest VMware tools version. We know the advice from Zerto about leaving the vra’s as it is, but this is not good enough for our policy. Is there any update regarding upgrading vmware […]

    • People: 4
      Replies: 4
    • August 28, 2019
    • Duplicate VRA/VRAHs?

      Jay Jurado from GMS: In one of our Zerto environments where we have three blades, we are showing three Z-VRAs and two Z-VRAHs. I can’t find anything in the admin guide to explain these?

    • People: 1
      Replies: 1
    • August 28, 2019
    • Esx Maintenance Mode

      I want to know why all my VPG attached on a VRA are not assigned to another one when I put an esx in maintenance mode. Regards,

    • People: 2
      Replies: 1
    • August 28, 2019
    • Zerto and vRealize Automation

      Hello, Is Zerto compatible with vRealize Automation / is there anyone using it with vRA? Especially in the case of a failover/failback, will the VM be seen back in the end-user portal? My understanding is that you would have to force VRA to re-import the vSphere VM, I would say maybe using a post-failover script? […]

    • People: 2
      Replies: 1
    • August 28, 2019
    • ZSSP and ZORGs with vSphere

      <section id=”content” role=”main”> Hello, Will try to post it on the new forum as I did not get answers on the old one 🙂 I was wondering if there is actually anyone out there using ZORGs along with vSphere? The issue that I have here is that if you use ZORGs you have to map […]

    • People: 3
      Replies: 4
    • August 28, 2019
    • Connect 2 ZVM via WAN network

      Submitted on behalf of Hakan B: How can I connect 2 ZVMs via WAN network and how should I configure the policies on firewall also which ports should I use for this setup? Or is this possible anyway? Any workaround?

    • People: 2
      Replies: 1
    • August 28, 2019
    • About failover specifications

      Posting this case on behalf of Masao.H, Hello Zerto support Tell me about the failover specifications I think that the command (import-instance, import-volume) is issued from ZCA at the time of failover, but the VMDK file is specified when issuing the command, but if the migration destination is AWS, the VMDK in S3 Is it […]

    • People: 3
      Replies: 2
    • August 28, 2019
    • File recovery from Storage Pool

      I have a file server using 3 disks in a Storage Pool presenting as one disk. When trying to restore files, I can only choose one of the 3 disks, but I need all 3 connected to get a file. How do I do this?

    • People: 1
      Replies: 1
    • August 27, 2019
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