• Support Q & A
    • How to exclude vRA IP Range from ZVM Proxy config

      Hi, I am running ZVM Appliance 10U2 pointing to VMware vCD and vCenter. ZVM and vRA are not in the same IP Range. ZVM and ESXi host are in different IP range A proxy is configured inside ZVML to control its outgoing flows, and vCD and vCenter are properly excluded for avoiding uselessly passing the […]

    • People: 1
      Replies: 1
    • December 15, 2023
    • ZVM x ZCM

      I configured two sites, when integrating with ZCM, the ZVM login is redirected to the login screen.I configured two sites, when integrating with ZCM, the ZVM login is redirected to the login screen. Has anyone had this type of problem? Thanks,

    • People: 1
      Replies: 0
    • December 1, 2023
    • Can’t see the cases from my organization

      Hi team, I opened my account with the email instructed by my manager, but for some reason I can’t see my organization’s open cases with Zerto. This is inconvenient as I must enroll in the process of solving issues with our infrastructure. What is the process to get enrolled in my company’s account? Best regards,

    • People: 3
      Replies: 3
    • November 23, 2023
    • Migration VMs from Esxi to Hyperv

      Hi Everyone, I was given a PoC task to complete to test migration VMs from Esxi to Hyperv. I have done some digging ad come to the conclusion that I need vcentre on Esxi and scvmm on hyper-v as the mandatory requirement to use Zerto replication to seeding the VMs and failover. however I now […]

    • People: 3
      Replies: 2
    • November 20, 2023
    • Migration from Windows ZVM to Virtual Appliance

      Has anyone been able to successfully do this?  I’ve blown away my environment 3 times now trying to get this to work and it seems like this product/process is broken. If anyone has been able to pull this migration off please let me know if there is some trick to it that I just haven’t […]

    • People: 7
      Replies: 7
    • November 8, 2023
    • Zerto Reseller

      Hello, We need to become a Zerto Reseller and i have some question about what we need to implement how the license generation is working. We are already signed the agreement with Zerto so here we are ok, but what is needed to install on our side? ZCM and ZVM (on our vmware cloud). How […]

    • People: 2
      Replies: 1
    • October 18, 2023
    • Hyper-V without a SCVMM

      We have a client who has some Hyper-V systems, but they are not running an SCVMM server to manage their Hyper-V hosts. We have to set their Hyper-V VMs up for DR using Zerto. Everything I am reading says an SCVMM is required, please confirm. If it is still possible, please let me know what […]

    • People: 3
      Replies: 4
    • September 19, 2023
    • Convert RDM Disk to Multi-Writer

      We would like to replicate 2 x Red Hat Linux VMWare VMS configured in a Cluster using RDM (Raw Device Mapping) from a SAN to destination VMWare vSphere 6.7 Cluster using VSAN and disk type Multi-Writer. Can you confirm it is possible to replicate Source: RDM to Target: Multi-Writer?

    • People: 4
      Replies: 6
    • August 22, 2023
    • Failover Test for long period

      Hi there, I am currently part of a team attempting to test a failover of a number of servers in various VPG’s and test them for at least 48 hours (these are requirements set by our customers). We have 134 Vm’s in the Zerto dashboard and are testing 104 of them as part of the […]

    • People: 1
      Replies: 0
    • July 5, 2023
    • One Vcenter to 2 different ZVM

      Hello, I have a question, can you connect 2 different ZVMs to the same Vcenter, using some of the hosts for one ZVM and another hosts for the other ZVM

    • People: 3
      Replies: 3
    • June 30, 2023
    • Unable to See VRA’s after Esxi Host Reboots

      Hi Team, We are unable to see VRAs after a Esxi host reboots, even could not able to see the Host in ZVM. As a work around rebooted ZVM service does not resolve issues, uninstalled the VRA later host not visible in the ZVM console. Please provide us any fixes for this.

    • People: 1
      Replies: 1
    • June 28, 2023
    • Z-VRA’s unable to Power on

      Hi Team, looking for your assistance, in fixing this issue.  In a cluster ( vCenter – Esxi ) under 2 hosts we are unable install Z-VRA’s,  after spinning them they are trying to deploy, later some time unsuccess full and automatically deleted. Precaution Steps taken : Reboot the hosts couple of times. In the cluster […]

    • People: 2
      Replies: 2
    • June 28, 2023

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