• Support Q & A
    • Syslog Integration

      Posted on behalf of Matthew H. Does Zerto have easy integration with Rapid 7 (or other SIEMs/syslog) for log collection?

    • People: 2
      Replies: 2
    • November 15, 2019
    • Needing to move Zerto Server

      We have a primary and secondary Zerto servers. I’m needing to move the secondary server to another site. Can I just shutoff that server and VMotion the server over?

    • People: 2
      Replies: 1
    • November 15, 2019
    • ZVM connection for vcd AMQ

      We are setting up a new ZVM environment that would be connecting to an existing vcd. We would like to know what are the requirements for AMQP. We have AMQP server already connected to vcd. DO we need to create a new user on the AMQP server for zerto?

    • People: 2
      Replies: 1
    • November 15, 2019
    • Modify AMQP settings

      We need to migrate our vCD queue to another RabbitMQ cluster. How can the host and queue settings be updated in Zerto as it does not seem possible through the GUI?

    • People: 2
      Replies: 1
    • November 15, 2019
    • Upgrade path and questions

      Hi we need assistans in some questions regarding upgrade. We are a cloud service provider that currently have an enviroment that conists of a ZVM and a ZCM that runs zerto version 6.5 U1. We are conducting upgrade planing phase to version 7.5 U1. Qusestion 1: Our plan is to upgrade this in two steps, […]

    • People: 2
      Replies: 1
    • November 15, 2019
    • ZCM at version N, with ZCC-sites at N-2

      Hi, I believe it is ok, but want to swing this past you. We have v6.5 and as part of upgrading we need to get several customers off version 6.0 is there a issue if we upgrade the ZCM to v7 while we still have customer sites connected via ZCC at version 6? The ZVMs […]

    • People: 2
      Replies: 3
    • November 14, 2019
    • Assistance upgrade to 7.5

      Can I get some assistance with the steps to upgrade the patch to version 7.5. We are currently on version 7.0. What is the impact of shutting down the server? Do I need to do any pre-checks before doing so?

    • People: 2
      Replies: 1
    • November 14, 2019
    • Changing vCenters

      We will be migrating ESXi cluster hosts from one vcenter to another. The old vcenter is 6.0 The new vcenter is v6.7U1. We also have a new ZVM that is configured for that vcenter and it is running v7.0U1. We currently have 15 VPGs configured. What is the best practice to move the environment into […]

    • People: 2
      Replies: 1
    • November 14, 2019
    • VCenter Upgrade

      We are looking at upgrading our recovery hypervisor from VMWare 6.5.0.10000 Build 5973321 to probably Version 6.7.0.30000 or later. Is there any precautions or steps we have to take in order to ensure we don’t break any components in Zerto or lose any data/checkpoints?

    • People: 2
      Replies: 1
    • November 14, 2019
    • ZVM OS upgrade from Win 2008

      Hello, Can ZVM support the in-place upgrade of the OS from Win2008 to 2012 or higher? If it’s not supported, what options do we have? Can we install ZVM on a new server, complete the pairing, and import VPGs?

    • People: 2
      Replies: 1
    • November 14, 2019
    • SQL Database on an external SQL

      The ZVM for our production site has its SQL Database on an external SQL 2008 R2 SP1. We need to migrate this to a newer SQL 2016 SP2 server as the 2008 server is due to be decommissioned. Do you have a KB or guide for this process?

    • People: 3
      Replies: 3
    • November 14, 2019
    • operations from live failover to commit

      Is it possible to perform the following three operations from live failover to commit? 1. Power on / off the recovery VM using vCenter 2.IOPS limit setting of recovery VM using vCenter 3. Upgrade VMwareTool of recovery VM using vCenter

    • People: 2
      Replies: 1
    • November 14, 2019
    • Zerto DR

      We have installed ZVR 7.0u2 for Datacenter migration , post migration we are planning to use the same ZVR for DR purposes. Please confirm us that we can use same ZVR with site pairing option to configure for DR activity.

    • People: 2
      Replies: 1
    • November 14, 2019
    • Supported Portal Languages

      I am being asked by our product team about different language portal support within Zerto. More directly around the ZVM and ZSSP. Are there options available to change the display language within these portals outside of the installed language of the OS these run on? Could a client accessing the ZSSP switch for English to […]

    • People: 4
      Replies: 3
    • November 12, 2019
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