• Offline Upgrade of Zerto Appliance
    • VCenter Distributed Switch Upgrade

      We would like to upgrade our VCenter Distributed Switches from 6.6.6 to 7.0.3 where all our ESXi hosts are on ESX 7.0. Is it a problem for Zerto replication if we only upgraded the recovery site VCenter switches first before the protected site ? So we may leave both sites on different version for a […]

      in: VMware

    • People: 1
      Replies: 0
    • March 13, 2024
    • Force Sync Filling up task log

      When I log into vCenter and look at the task pane it is always filled with Force Sync (Protected Site)/Recovery Site messages.  It doesn’t seem to affect anything that I can see, but it makes it a pain to see recent tasks that have run or are currently running?  Anyone else run into this and […]

      in: VMware

    • People: 2
      Replies: 1
    • March 12, 2024
    • Zerto and SD-WAN Recommendations

      Good day, we have experienced frequent disconnects between our on-prem and off-site locations and Zerto support is not coming up with valid solution, they keep pointing to network but we do not have a single network connectivity issue and no other services are complaining about network connectivity issues. I am reaching out to the community […]

      in: Support Q & A

    • People: 3
      Replies: 2
    • March 12, 2024
    • Support for Azure Stack HCI

      Can any provide details on whether Azure Stack HCI is a supported platform?  If not is there a roadmap?  Looking for a solution to migrate virtual machines from VMWare vSphere to Azure Stack HCI.  Thanks

      in: Support Q & A

    • People: 3
      Replies: 2
    • March 11, 2024
    • Connect to Linux ZVM from PowerShell

      Hi, can anyone tell me how to connect to a Linux (10U3) ZVM from PowerShell 7, please? We’ve recently migrated ZVMs to Linux and are having issues. I’ve read the blog about the REST API but that isn’t what I’m trying to do. I want to be able to use the Zerto PowerShell Cmdlets, such […]

      in: Scripting and APIs

    • People: 3
      Replies: 5
    • March 11, 2024
    • VRA install error

      I’m getting an error trying to create a new VRA. I have created several others on ESX 6.5 hosts but now I am getting this error trying to create a new one (ESX 6.5). Error: The VRA cannot be installed from the OVF due to incompatible environment. Try to manually deploy an OVF to determine […]

      in: Self-Installation Questions

    • People: 1
      Replies: 3
    • March 8, 2024
    • Changing VRA VMs destination location

      I wanted to know the process of removing a set of VRA VMs from the destination vSphere location and then run through the process of deploying them again. There are VMs that are currently configured on these already so didn’t want to cause any issues. Why? Because the Destination hardware is Nutanix and we need […]

      in: Support Q & A

    • People: 2
      Replies: 7
    • March 8, 2024
    • ZCP: Enterprise Engineer

      Done on taking Zerto Certified Associate. I’m planning to take the next one which is Zerto Certified Professional: Enterprise Engineer however, can’t find any link or learning plan is not visible in my dashboard. Is there a pre-requisite to access it?

      in: Support Q & A

    • People: 1
      Replies: 0
    • March 7, 2024
    • Failover Test error

      Hello ! I am trying to to complete a failover test on some VPGs I have created to replicate some VMs on a vCloud Director to another one. The VPGs are created with all the concerned vApps but everytime I am launching the failover test, I got this error : Protection group failover test. Failed: […]

      in: Support Q & A

    • People: 1
      Replies: 0
    • March 5, 2024
    • Multiple IPs on one NIC

      Hi, we have a few app servers with one vNIC configured on the respective VMs but multiple IPs bound to the NIC and used by different apps via IIS. In looking at the documentation there’s not much references to how to config failover IPs for this situation aside from a note that might mean it’s […]

      in: VMware

    • People: 2
      Replies: 1
    • March 4, 2024
    • Hosts with Zerto BSOD after patching

      Our production and recovery Hyper-V hosts running Zerto produce a BSOD (rvdddk.sys) after applying MS patches. I evacuate the VRA, pause the node, shutdown the VRA, then apply MS patches. Patches install and server reboots correctly. Yet after enabling node, VRA is powered on and recovery repository is added back, encounter a BSOD: IRQL error […]

      in: General Discussion

    • People: 2
      Replies: 3
    • February 29, 2024
    • Instant VM Restore – Before Commit. Failed

      Hello. All I have a client(SAJO) who is using Zerto 10.0u1 version and vCenter 7.0.3 version. However, during local backup recovery, they are encountering an issue with the following error message, preventing successful recovery. “Instant VM Restore – Before Commit. Failed: An item with the same key has already been added. Key: VM Network” I […]

      in: VMware

    • People: 1
      Replies: 0
    • February 27, 2024
    • Azure to Azure One-to-Many

      I noticed that I am not able to replicate a VM in Azure to multiple sites/regions in Azure. I am unable to find documentation that states this is not possible. I found this article that reverences One-to-Many is not supported with Reverse Replication: https://help.zerto.com/bundle/Admin.Azure.HTML.10.0_U1/page/Initiating_a_Failback_(Move).htm   I also found this article but it only lists two […]

      in: Microsoft Azure

    • People: 2
      Replies: 1
    • February 26, 2024
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