• LT backup retention process failed
    • Full delta sync after long outage?

      Hi, What’s happening after a long outage (say 48 hours)? Let’s say that I failover to my recovery site and during 48 hours, there’s no communication between the two sites. Then my production site comes back up and I want to “move” back to it. Does Zerto keeps track of modified blocks on the recovery […]

      in: VMware

    • People: 2
      Replies: 1
    • April 3, 2024
    • Moving vm’s to new vCenter

      Hi Team, one of our customers have had a new vCenter built with all its hosts (DHCI) we are planning to move the VM’s using cross vcenter migration, what are the steps required for Zerto, this is on the source site, the destination is staying the same for now. Is there any specific documentation we […]

      in: General Discussion

    • People: 2
      Replies: 1
    • March 28, 2024
    • Assistance Required for ZVMA 10.0U2 to 10.0U3 Offl

      Dear Team, I hope this message finds you well. I am currently facing a challenge while attempting an offline upgrade of ZVMA from version 10.0U2 to 10.0U3. Despite being on the same subnet, the upload process stalls at 0% and eventually fails with a network error message. This issue persists across multiple browsers, namely Chrome […]

      in: VMware

    • People: 2
      Replies: 1
    • March 28, 2024
    • AD Integration

      Hi All, Im looking at how Zerto Authentication works. Currently i can use my admin login on the domain to login to Zerto but i never set this. What group does Zerto use? Thanks,

      in: VMware

    • People: 3
      Replies: 2
    • March 27, 2024
    • SSL Certificates in v10+

      After changing from 9.7 Windows ZVM to 10.x Linux, we did not have a way to load the new appliances with SSL certificates.  The Zerto documentation only has how to change them AFTER they are already generated.  Here is what we did to process them from the beginning to the end: **##Create a CSR for […]

      in: General Discussion

    • People: 3
      Replies: 2
    • March 26, 2024
    • Architecture questions.

      We have 2 sites and have a cluster at each site that replicate to each other with Zerto for cross-site replication, We are going to purchase new clusters, and wanted to know: 1. Can the old clusters be used primarily for the Zerto appliance  without having to put them on the new clusters, and still […]

      in: Support Q & A

    • People: 3
      Replies: 4
    • March 26, 2024
    • Zerto login time out

      Hello Team, Can someone help to address below questions? Are Zerto sessions disconnected after x number of minutes, if so, how many minutes and would it be possible to get a screenshot of this session limit if so. Is there a lock out policy for AD Users, so that after 5 attempts the account cannot […]

      in: Support Q & A

    • People: 2
      Replies: 1
    • March 24, 2024
    • Zerto VRAH behavior during live failover

      I recently conducted a Live Failover for a customer with reverse replication enabled. This customer did not want to use production VMs, so we temporarily added VMs to Zerto in order to go through live failover process. These VMs were failed over with reverse protection enabled. A week later we failed the VMs back to […]

      in: VMware

    • People: 3
      Replies: 3
    • March 22, 2024
    • keycloak admin console not loading

      After installing zerto for the first time, I tried to change the admin password in keycloak. However, the keycloak administation console window does not properly loading and hangs. zerto version is 10.0.u3 Could you please tell me the cause or solution?

      in: Support Q & A

    • People: 1
      Replies: 0
    • March 21, 2024
    • HTTPS SSL cert for the ZVM web app

      Hello. I’d like to install a valid HTTPS cert so that we don’t get the cert warning when using the ZVM web app. Do I simply follow the instructions shown on this page to replace the default cert on the ZVM? https://www.zerto.com/myzerto/knowledge-base/how-to-use-a-cer-ssl-certificate-to-replace-the-self-signed-certificate-for-the-zvm-zssp-or-zcm/ I’m not looking to change anything with regards to the certs being used […]

      in: General Discussion

    • People: 2
      Replies: 2
    • March 20, 2024
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