Article number
000003743
Affected Versions
All
Source Hypervisor
AWS
Target Hypervisor
AWS
ZertoTools For Windows Does Not Install Or Operate Properly
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Summary
The Zertotools.bat file was executed from a disk other than the C: drive.
Since the C: drive is the "boot" disk, ZertoTools needs to execute at boot time. If it is executed on any other data disk, it will not execute at the correct time during Failover.
Additionally, attempting a Failover or Move afterwards would result in an instance booting in AWS that is not accessible.
Steps
1] Execute the Zertotools.bat file from the C drive.
This is mentioned in the Quick Start with AWS document.
This is mentioned in the Quick Start with AWS document.