Article number
000003282
Affected Versions
All
Source Hypervisor
All
Target Hypervisor
AWS

Error: “This VM Is Using EFI Boot. EFI Boot Is Not Supported. Exiting Zerto Tools Script” when Installing Zerto Tools for Linux

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Summary

An administrator is configuring Zerto Tools for Linux in effort to properly recover a VM to AWS, but a validation error occurs regarding EFI Boot and the script fails to install successfully.

Root Cause

EFI boot is currently not supported in AWS. Therefore, this validation was added into the installation script so as to avoid problems with EFI during a Recovery Operation to AWS.

Symptoms

When executing Zerto Tools for Linux on a protected VM, the following error is seen and the script exits:

This VM Is Using EFI Boot. EFI Boot Is Not Supported. Exiting Zerto Tools Script.

Solution

To workaround this issue, disable EFI boot on this protected VM where the Zerto Tools for Linux script was running. Once it is disabled, attempt to install Zerto Tools for Linux once more.