Article number
000004471
Affected Versions
All
Source Hypervisor
All
Target Hypervisor
All

Zerto Analytics Dashboard doesn’t contain data – Issue is affecting a specific user

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Root Cause

Faulty backend configuration

Symptoms

Zerto Analytics dashboard does not contain data for a specific user

Solution

Submit a case with Zerto support and include the following:

 

  1. The affected user name and emaill address which is used for Myzerto login.
  2. The email address and the full name of a different user who can see data in the dashboard