Article number
000003311
Affected Versions
All
Source Hypervisor
AWS
Target Hypervisor
AWS

ZCA 7.5 Install Or Upgrade Fails For “There Is No IAM Role Attached To This Instance”

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Root Cause

There is no IAM Role attached to the ZCA.

Symptoms

When attempting to upgrade or install a ZCA in AWS running 7.5, the following error is presented:


User-added image

Solution

1) Login to the AWS Portal.
2) Open the EC2 Dashboard.
3) Right click on the ZCA EC2 instance.
4) Select Instance Settings -> Attach/Replace IAM Role.
5) Follow the wizard to attach the necessary IAM Role.
6) If no IAM Roles exist, follow the steps to create an IAM Role with the necessary permissions as outlined starting on Page 9 of the Zerto Installation Guide for AWS.