• Support Q & A
    • Flip the direction of Replication, no initial sync

      Posting on behalf of Eric B.   Good Afternoon, We are currently replicating one of our VMs to a separate ESXi host. It is a larger VM that took approximately 18 hours to fully replicate and catch up. We plan on powering down the original VM on host1 and failing-over to the replicated VM host2 […]

    • People: 4
      Replies: 3
    • September 12, 2019
    • Is NAT supported with Zerto in AWS?

      We would like to use a NAT to get around the IGW in AWS requirement. Meaning, bringing it from the internet, on-prem then into AWS. Is this supported now and if not, what release is expected to support this and when? Thanks in advance!

    • People: 4
      Replies: 5
    • September 12, 2019
    • Zerto upgrade question

      Hello, Should we take a snapshot of the VRA’s prior to the upgrade as well, or just the VM’s where the Virtual Manager is installed? Thanks, Ron N

    • People: 2
      Replies: 2
    • September 12, 2019
    • Zerto – Zerto

      I need to create a DR of a DR. Can I use Zerto to replicate Zerto. Can I Zerto a single VM to multiple targets ? Can I bring up a replicated VRA via NFS onto a new ESXi host and it work ?

    • People: 2
      Replies: 1
    • September 11, 2019
    • Zerto Upgrade

      We’d like to update our Zerto Software which is currently running at 5.5 build 7. Can you please advise what version we can upgrade to and if we need to perform step upgrades to get to final version? We currently use VMWare vSphere 6.5, ESXi Host 6.0 U3e and ESXi Host 6.5 U1g. We have […]

    • People: 3
      Replies: 3
    • September 11, 2019
    • Intel to AMD

      We will be changing our DR servers from Intel CPU’s to AMD. Are there any considerations on the Zerto side that I need to be aware of?

    • People: 2
      Replies: 1
    • September 11, 2019
    • HW & vSphere upgrade -on behalf of Peter P.

      Hello, We’re planning major hardware upgrade in our DR environment. We will replace our current 2 blades (vSphere 5.5) with a new 2 blades (vSphere 6.7). We will be using vmotion for VMs migration from the old into a new blades/hosts. Question: If we will use vmotion to migrate VMs from the old into a […]

    • People: 2
      Replies: 1
    • September 11, 2019
    • Long Term Retention

      We would like to test the long term retention functionality, but we get a message that we are not licensed for it. Do we need a different license?

    • People: 2
      Replies: 1
    • September 10, 2019
    • ESXi compatibility

      Hi, We have two rollouts planned and need confirmation if and when Zerto will support the following versions. ESXi 6.5 U3a – Released 2019-08-20 ESXi 6.7 U3 – Release 2019-08-20 Kind regards Jan

    • People: 2
      Replies: 1
    • September 10, 2019
    • Changing IP of vCenter 6.7

      Posting on behalf of Dennis A. Hello. We need to change our vCenter IP for security reasons and we were wondering if this would cause any issue on Zerto and if there are any steps we should take before or after the change. Our vCenter is an appliance, 6.7.

    • People: 2
      Replies: 1
    • September 10, 2019
    • Migrate to a new ZVM and recovery site

      Posting on behalf of Jon R. I have read KB 000001005 but am needing to move to a new ZVM at our recovery site. I feel that the KB mainly focuses on migrating to a new ZVM at a peer site. I have 6 peer sites linked to my target site and 27 VPGs and […]

    • People: 2
      Replies: 1
    • September 10, 2019
    • Upgrading Zerto to 7.0u2

      Hello, We are getting ready to upgrade our current environment from Version 6.5 u3 to 7.0 u2 and this is the first upgrade we have performed since deployment and I have a couple of question regarding the upgrade documentation. 1) In the document it says: “During an upgrade from v6.5 to v7.0, Repositories that were […]

    • People: 2
      Replies: 5
    • September 10, 2019
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