• Migrate Zerto between Azure subscriptions
    • volume being added during failover?

      I am working on a POC using Zerto to migrate Windows virtual machines from a VMWare on prem environment to Azure. I am running into a couple of issues with volumes that I was wondering if anyone has seen. The first issue is a new volume called “temporary Storage” mounted as drive d: that is […]

      in: Microsoft Azure

    • People: 2
      Replies: 1
    • November 24, 2020
    • RDM access after failover

      Has anyone had any issues with RDM’s after a failover?  We replicate a VM with its source RMD’s landing at secondary location as vmdk’s.  Failover went fine.  But, the application that uses the RDM’s(now vmdk’s) wouldn’t work with the vmdk’s.  We are in contact with the application vendor but I was checking to see if […]

      in: General Discussion

    • People: 1
      Replies: 0
    • November 16, 2020
    • Managing Retention Sets

      I’m using the Manage Retention Sets option to remove older retention sets in version 8.5.   I’m utilizing an Exagrid NFS share for the retention sets.   My Exagrid retention zone was 100 percent full and the landing zone was about 11 percent occupied, hence the need to reduce the number of retention sets.  I deleted 36 […]

      in: Support Q & A

    • People: 3
      Replies: 3
    • November 16, 2020
    • How to move the VRA from one datstore to another

      Hello, I’m running into issues where i put the host with the VRA into maintenance mode, but once i do it is grayed out and cannot delete or uninstall the VRA so i can re-install on same host but pick a different datastore to mount it to. Is that the correct way of doing this?

      in: VMware

    • People: 2
      Replies: 1
    • November 16, 2020
    • 6.x to 7.x upgrade & MSSQL / VSS

      Hi! We need to upgrade our Zerto 6.5 installation to 7.5. It’s running on VMware, and have a lot of Ms SQL Servers running. Do we need to install the VSS Agent on all server running MSSQL to get consistency in our databases? So far we haven’t used the VSS agent, and have not experienced […]

      in: General Discussion

    • People: 2
      Replies: 1
    • November 14, 2020
    • Disabling Retention configuration

      Hi, I’m trying to disabling daily retention option but when I click the “Done” buttom and return to confirm if changes happened, daily retention still seems enable. Do you have any idea why this is happening? The Zerto version I’m using is 7.0U3.

      in: General Discussion

    • People: 1
      Replies: 0
    • November 11, 2020
    • Server not getting failover IP

      We ran a live failover and things went relatively well, but one of my servers did not get its failover IP correctly.  We have it configured for xxx.xxx.xxx.22, but when it came up on the Azure site, it had a xxx.xxx.xxx.24 address.  Has anyone seen this before and is there a solution for it?    […]

      in: Microsoft Azure

    • People: 1
      Replies: 0
    • November 9, 2020
    • Cannot do failover or restore file via ZCM

      I have 2 site and install ZVM in both site and also install ZCM . next add both ZVM to ZCM but just can monitor both site via ZCM. for example cannot do failover test / live , Restore file , Move VPG , …….. cannot do any not show anything about these features in […]

      in: VMware

    • People: 1
      Replies: 0
    • November 7, 2020
    • Error starting session

      I’m getting the following error: “Message”:”Exception occurred in API: The property ‘username’ is not supported for this request. Please review the documentation for valid properties.” The script snippet that is causing this error is: #import and set credential variable $xmlPath = “$env:USERPROFILE\” + $userName + “.clixml” $zvmCredential = Import-Clixml -Path $xmlPath #create start session URL […]

      in: Scripting and APIs

    • People: 1
      Replies: 0
    • November 4, 2020
    • ZVM page elements not loading

      Hello, I want to convert one VM from vmware 5.1 into Hyper-V 2016. I installed 2 machines in each site, and installed ZVM in each one. One will connect to the Vcenter, while the other will connect to SCVMM 2016. In the Vmware side i can logon to the ZVM console and i can see […]

      in: Cross-Hypervisor

    • People: 1
      Replies: 2
    • November 2, 2020
    • Migrating VM's from one DC to another using zerto

      We need to permanently move 2 VMware VM’s from one DC to another and we cannot vMotion them according to our offshore VMWare team.  Our previous on-site engineers used Zerto to migrate servers but left no documentation on the process before they were out sourced by our top notch off shore team.  I’ve been involved […]

      in: Support Q & A

    • People: 6
      Replies: 5
    • November 2, 2020