• Failback to Live (process)
    • Zerto Upgrade

      We are planning an upgrade from Zerto 6.5U4P1 to 7.5.  In planning this, I have several questions noted below: Any additional costs from a Zerto licensing for an upgrade?  If so, where would I find the cost? Are Zerto versions 7.1 and 7.5 compatible with vCenter 6.5, vCenter 6.0 and vCenter 6.7U3? How long does […]

      in: Support Q & A

    • People: 2
      Replies: 2
    • January 5, 2021
    • Moving VMs between VPGs

      My apologies if this has been covered, but my search didn’t find a previous thread. I need to move VMs between VPGs where the recovery site is Azure.  When I remove VMs from VPGs, it doesn’t prompt me to save the recovery disks so that I can use them for preseeding when adding them to […]

      in: Microsoft Azure

    • People: 1
      Replies: 0
    • January 4, 2021
    • API Not Returning Expected Values for VMs

      I’m attempting to work with the Zerto Analytics API: https://docs.api.zerto.com/#/ When I get the list of all protected VM’s the Zorg information is not returned. I’ve verified the VM’s are in the correct zorgs and can find them under the expected Zorg in our analytics portal. Based on the swagger documentation I would expect a […]

      in: Scripting and APIs

    • People: 1
      Replies: 0
    • January 4, 2021
    • Nimble replicated volumes for preseed

      I have a client that has been replicating Nimble volumes between arrays.  Instead of setting up the VPG would I be able to use the replicated volume for a preseed for each vm? I have done this when having to rebuild zerto due to a failure at one site but never on an initial install.

      in: Support Q & A

    • People: 2
      Replies: 1
    • December 30, 2020
    • Quota Sizing in Azure

      I apologize if I missed any information on this in documentation, but I don’t recall seeing anything other than a region quota of 100 and per family quota of 50.  I’m new to using Azure for recovery, and even with a small environment to recover, I am constantly running into errors trying to test failover […]

      in: Microsoft Azure

    • People: 2
      Replies: 1
    • December 22, 2020
    • Change VPG recovery host failure

      I have a tickets logged for this which is currently waiting on VMware but was wondering if anyone else is seeing this issue? I have quite a large VPG with 50 disks and moving the VPG from one host to another fails almost every time and rolls back.  I don’t see the issue with smaller […]

      in: VMware

    • People: 1
      Replies: 0
    • December 22, 2020
    • Zero SQL server compatibility

      Hello, We are running Zerto version 7.0 U22 Build 5 and have an external Zerto SQL database on SQL Server 2012. I am planning to migrate this database to a different server. Can you confirm the latest version of Microsoft SQL Server that is compatible with the version of Zerto we are running? I have […]

      in: Support Q & A

    • People: 2
      Replies: 2
    • December 21, 2020
    • Failover of Domain Controller

      <colgroup><col width=”385″ /></colgroup> If we don’t have a DC running at the DR site ….what gotchas should we be looking for when we fail over both our DC’s and then fail back ? One DC is always running in azure but not routeable to the failover site

      in: Support Q & A

    • People: 2
      Replies: 1
    • December 19, 2020
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