• We were unable to send your request
    • VMWARE CBT broken after planned Zerto Move of VMs

      We moved VMs to our other DC yesterday, and plan to move everything tomorrow night, and need to prevent this from happening.  Our backup software is complaining about the CBT being broken on the VM after the move with Zerto.  Why would this be happening?  How do we prevent this?  It’s not happening on all […]

      in: General Discussion

    • People: 2
      Replies: 2
    • February 9, 2022
    • VMWARE CBT broken after planned Zerto Move of VMs

      We moved VMs to our other DC yesterday, and plan to move everything tomorrow night, and need to prevent this from happening.  Our backup software is complaining about the CBT being broken on the VM after the move with Zerto.  Why would this be happening?  How do we prevent this?  It’s not happening on all […]

      in: VMware

    • People: 2
      Replies: 2
    • February 9, 2022
    • Site disconnection while replication

      We have ESxi 5.5 & vCenter 6.5 in Current environment and ESXi 7.0 & vCenter 7.0 in New Datacentre, as per Zerto Compatibility matrix 7.5U4 Version support both the datacenter’s and we installed ZVM 7.5 u4 on both DC’s and paired. when we start the replication site is disconnecting. any idea why its falling

      in: VMware

    • People: 2
      Replies: 1
    • February 9, 2022
    • We were unable to send your request

        When i try to support access, i get the below message, then when i click on the link, it loops me back to the myzerto home page and then loops me back to same page and error We were unable to send your request; please reach out to Zerto Support for assistance Can someone reach […]

      in: Support Q & A

    • People: 2
      Replies: 1
    • February 2, 2022
    • Error Trying to deploy

      I’m getting the following error trying to set up the Azure VM, does anyone know how to resove it: {“code”:”MarketplacePurchaseEligibilityFailed”,”details”:[{“code”:”BadRequest”,”message”:”Offer with PublisherId: ‘zerto’ and OfferId: ‘zerto-vms’ not found. See similar offers in here ‘https://azuremarketplace.microsoft.com/en-us/marketplace/apps?page=1%26search=zerto%20zerto-vms’. Correlation Id ‘658af5e0-2f81-43df-9cfa-1753bf0e1ae0’.”}],”message”:”Marketplace purchase eligibilty check returned errors. See inner errors for details. “}

      in: Microsoft Azure

    • People: 5
      Replies: 4
    • February 2, 2022
    • Replica disk attached during test failover

      If we perform test failover and choose a checkpoint to recover the protected VM, then how does Zerto manage the original replica disk by not committing the change blocks as per the checkpoint when attached to the VM performing test failover? What I understand it that the VM is protected and replication continues during the […]

      in: VMware

    • People: 2
      Replies: 6
    • January 31, 2022
    • Show a warning message again

      People, good afternoon! Could you tell me how I can re-enable a warning message after checking the box “do not show again”? I was editing a VPG and, accidentally, checked the box, but I need the warning message to always appear for others to be warned. Its that possible? Thanks!

      in: Support Q & A

    • People: 2
      Replies: 1
    • January 26, 2022
    • Zerto Cloud Manager logs

      We have a Zerto Cloud Manager version 8.2 Update 2 installation. The log files folder in the “program files” application directory for the installation is taking up nearly 40GB of space. The log files only go back about 6 days. Is this normal and if so, is there any way to reduce the logging level […]

      in: Support Q & A

    • People: 2
      Replies: 1
    • January 21, 2022
    • Long Term Retention with cloud storage

      We are currently using Zerto to replicate to Azure for DR.  I would like to eliminate or reduce other backup tools from our environment by using Zerto with Long Term Retention.  For testing I deployed a Server 2019 VM and created a repository on a ReFS volume with deduplication activated.  It has been working great […]

      in: Support Q & A

    • People: 7
      Replies: 7
    • January 12, 2022
    • Rest API and C# – Authentication

      Hello, I’m hoping to utilize an existing c# application to read some alert info from our on-prem Zerto installation.  I see that you can pass authentication info using PowerShell, but I don’t see how to using the Rest API.  Typically for Rest I’d use RestSharp.dll and Newtonsoft.Json.dll. The returns are null which indicates to me […]

      in: Scripting and APIs

    • People: 3
      Replies: 2
    • January 12, 2022
    • Zerto 7.5

      I have logged a case to obtain zerto 7.5 bundle but have noticed that possible in the forum someone may help me out. I am currently on 7.0 and need to get to at least 8.0 and probably 8.5, but cant get there without 7.5. I dont care what version of 7.5 I just need […]

      in: Support Q & A

    • People: 2
      Replies: 1
    • December 29, 2021
1 2 3 … 34 35 36 … 159 160 161