• This topic has 4 replies, 5 voices, and was last updated February 2, 2022 by Ryan D.

Error Trying to deploy

  • David V
    November 22, 2021 04:02:58 PM

    I’m getting the following error trying to set up the Azure VM, does anyone know how to resove it:

    {“code”:”MarketplacePurchaseEligibilityFailed”,”details”:[{“code”:”BadRequest”,”message”:”Offer with PublisherId: ‘zerto’ and OfferId: ‘zerto-vms’ not found. See similar offers in here ‘https://azuremarketplace.microsoft.com/en-us/marketplace/apps?page=1%26search=zerto%20zerto-vms’. Correlation Id ‘658af5e0-2f81-43df-9cfa-1753bf0e1ae0’.”}],”message”:”Marketplace purchase eligibilty check returned errors. See inner errors for details. “}

    Chris R
    November 23, 2021 10:11:16 AM

    Hi David,

    I think it is an Azure-related issue. As an option, It would be advised to enable marketplace purchases on your Subscription in the Azure Enterprise Admin portal.

    alternatively we have another variant of deployment the Azure environment, you may deploy a windows server and download the installer, to do that please download the installer from My Zerto:

    Downloads

    The KB of “How to Deploy a ZCA in AWS Using Zerto AMI Template” might be useful for you:

    https://help.zerto.com/kb/000003937

    Please check “Zerto Installation Guide for Microsoft Azure Environment”:

    http://s3.amazonaws.com/zertodownload_docs/Latest/Zerto%20Virtual%20Replication%20Installation%20Guide%20for%20Azure.pdf

     

    Regards

    Chris

    Ben K
    December 2, 2021 05:25:03 PM

    Hi David,

    Were you able to resolve this error? I am still getting it today when I try and deploy a new ZCA v9 to an Azure CSP tenant.

    Thanks,
    Ben

    Danny R
    December 22, 2021 09:24:27 PM

    I got the same error as well.

    Ryan D
    February 2, 2022 12:39:04 AM

    I also have this issue.

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