I was able to successfully change the SAN policy so that all disks on the VM are showing online in diskpart as per this article (https://kb.vmware.com/s/article/2000767) however the alert in Zerto did not go away. We do not suppress the error since other VM’s we add to protect could have the same problem. We do not want to find out there is a problem during recovery because the alert is suppressed. How do we satisfy the alert without suppressing it?
Please refer to the following KBs:
Please read my previous post and response accordingly. I’m not a fan of this way of troubleshooting a problem or working with a customer. When I originally opened the case I was detailed in what I wanted answered. Then this forum thread got opened and the case closed without even contacting me to discuss. Then I get the same two articles as a response and my question still gets ignored. Zerto support has been phenomenal until now. This is a ding. Please read my post above and answer my question. Thanks in advance!