• upgrade Vcenter
    • Error when choosing Restore from Actions menu.

      I received and error message saying “You do not have the correct set of permissions for this task” when I attempt to restore an entire vm. Is this a licensing issue. I can recover files and folders, not vm’s. I do not have a vm I need to restore at this point. I am working […]

      in: Support Q & A

    • People: 2
      Replies: 1
    • September 25, 2019
    • Does Zerto use SSL based encryption?

      Hi all, just a quick one, as i didn’t find it clearly: does Zerto support or use SSL based encryption for data migration ? Of course I don’t mean when I connect to the console on SSL, but when the migration actually start to copy over to/from.   Thank you. Regards,   Michele

      in: Support Q & A

    • People: 2
      Replies: 1
    • September 24, 2019
    • Renaming a protected VM

      Please clarify if we enable VPG Sync on virtual Machine and rename the VM name and Windows name will zerto be smart to pick up the new names or will it treat it as a new server and again do a full sync?

      in: Support Q & A

    • People: 3
      Replies: 3
    • September 24, 2019
    • VMXNet3

      Hi Support, We are failovering from Hyper-V to VMware but in VMware the network adapter get’s an E1000. Is there a possibility that the a adapter becomes a VMXNET3 adapter?

      in: Support Q & A

    • People: 2
      Replies: 1
    • September 24, 2019
    • Query about Data Protection for Zerto 7.0

      Posting on behalf of Bethany W.   Hi Support, Our GDPR Team would like to know the following in regards to the new billing for Zerto 7.0 and all ZVMs and ZCAs having to phone home. What Data is being sent? What Format is this data in? Where is it being sent to? Where is […]

      in: Support Q & A

    • People: 5
      Replies: 5
    • September 24, 2019
    • One to many keep other vpg

      Hi When we have one to many VPG, when we FOL to one site then the vm on other site us being deleted once the FOL is being commited. Is there an option to keep it anyway?     <p style=”padding-left: 40px;”></p>

      in: Support Q & A

    • People: 2
      Replies: 1
    • September 24, 2019
    • ZERTO compliance with VMware 6.7

      Zerto Version 7.0 Update 1 Build 070105160 complaint with all of the VMware 6.7 updates… (up through 9/11 updates)? If not what is the cutoff date (up to but not including 9/11 releases, or up to but not including 8/19 releases)

      in: Support Q & A

    • People: 2
      Replies: 1
    • September 24, 2019
    • upgrading Zerto

      Posted on behalf of Valentine B. ================================ I am planning to upgrade zerto from version 5.5 update 1 to 7.5. The vm who is installed the version 5.5. is windows 2008 r2, so i want to install new Zerto version in two new windows 2016 servers. So what do you advise to do to not […]

      in: Support Q & A

    • People: 2
      Replies: 1
    • September 24, 2019
    • Zerto Upgrade

      We are currently on Version 6.0 update 1 Build 060103307 and I would like to know the upgrade path? Also we have purchased a new enterprise license and I am assuming that I have to upgrade the version before upgrading the license?

      in: Support Q & A

    • People: 2
      Replies: 1
    • September 24, 2019
    • vCenter Server and ZVM

      We plan to hot storage-vmotion our vCenter Server at our Protected Site to another ESXi cluster within the same site.  Will this cause any issues with Zerto?

      in: VMware

    • People: 2
      Replies: 1
    • September 23, 2019
    • Protected site journal storage considerations

      Hi. During a regular VPG life cycle, we need to make sure journal sizes are within the target site limits. Once we do real failover, does the journals are kept? Or is removed after we commit the failover?   Other question apply to the failback, does our protected site storage need to have enough space […]

      in: Support Q & A

    • People: 2
      Replies: 1
    • September 23, 2019
    • Zerto events in vCenter Events list

      I’m getting the following alerts in VMware and would like to ask if they are important enough to be monitored? Zerto:Alert turned on at 23/09/2019 10:01:31 AM: The Zerto Virtual Manager is not connected to site CP01 (10.10.10.14:9081), error, 23/09/2019 10:01:33 AM, Zerto Alarm ‘com.zerto.event.ZvmToZvmConnection’ on Datacenters changed from Green to Red info, 23/09/2019 10:01:35 […]

      in: VMware

    • People: 1
      Replies: 0
    • September 23, 2019
    • Zerto 7 question

      We are currently on 6.5u4 and we are starting to plan for upgrade to 7.0. If I am not mistaken there are specific ports that need to be opened for Zerto 7 as the billing model has changed.

      in: Support Q & A

    • People: 3
      Replies: 4
    • September 20, 2019
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