• Upgrading Zerto
    • Missing Journal Location

      I had to go into a VPG that I failed over and add a Journal Location in the Advanced VM Replication Settings but it will not stick.  The VPG says that is needs configuration but there is no indicator of what is wrong.  I had to hunt around for the problem.

      in: 7.5 Early Adopters Program

    • People: 2
      Replies: 1
    • September 26, 2019
    • Promotion of a VM

      When doing a real failover of a VPG in the VAIO version of 7.5, it takes a really long time to promote the VM once you accept or let it auto-commit.  I have 1 VM of 180 GB and it took over 21 minutes to perform.  This seems exceedingly long for a promotion compared to […]

      in: 7.5 Early Adopters Program

    • People: 2
      Replies: 1
    • September 26, 2019
    • Snapshot replication

      Posting this on behalf of  Dimitris.T Dear support, a colleague is going to upgrade an application and needs to take a snapshot for security reason. i can understand that if the process run smoothly i just have to delete the snapshot and zerto will be fine. BUT if he has to move/return to the snapshot, […]

      in: Support Q & A

    • People: 3
      Replies: 3
    • September 26, 2019
    • Zorg Resources from non-vCD Manasged Clusters

      Hello, This is just a question to confirm whether or not this is supported, or is in future releases. We have a VPG replicating from vCenter into vCD which works fine, however we’re getting some outside of ZORG errors. The source vCenter does have some of its clusters managed by a vCloud Director instance, however […]

      in: Support Q & A

    • People: 4
      Replies: 3
    • September 26, 2019
    • How to Enable LTR

      Hey guys, I’ve setup an Azure Databox Gateway that we would like to couple with LTR to test, but I’m not able to find the way to enable LTR. Is a new site required for this? It looks like LTR is just disabled at a higher level than the VPG’s. Please let me know Cheers […]

      in: Support Q & A

    • People: 4
      Replies: 4
    • September 26, 2019
    • Upgrade version 6.0 to 6.5 U4 Fails

      “Upgrade Failed The Installer failed to upgrade Zerto Virtual Manager on this compter. Package: Zerto Virtual Replication Error: Service ‘Zerto Virtual Manager’ (ZertoZvm) could not be installed. Verify that you have sufficient privileges to install system services.” I have used an account with local administrator access and log on as a service right. Any ideas […]

      in: Support Q & A

    • People: 2
      Replies: 1
    • September 26, 2019
    • Failover questions

      Is there a limit on how many VPGs we can fail over at one time ? what is the best practice for failing over multiple servers. when failing over multiple servers does it apply addition timing ?

      in: Support Q & A

    • People: 2
      Replies: 1
    • September 25, 2019
    • Zerto Upgrade

      Hello, In my environment I am running Zerto Virtual Replication 6.5U3 and I need upgrade Zerto. What the sequency to upgrade my Zerto Solution to early version Zerto 7.5.

      in: Support Q & A

    • People: 4
      Replies: 3
    • September 25, 2019