- This topic has 1 reply, 2 voices, and was last updated September 26, 2019 by Elad D.
Upgrade version 6.0 to 6.5 U4 Fails
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The Installer failed to upgrade Zerto Virtual Manager on this compter.
Package: Zerto Virtual Replication Error: Service ‘Zerto Virtual Manager’ (ZertoZvm)
could not be installed. Verify that you have sufficient privileges to install system services.”
I have used an account with local administrator access and log on as a service right.
Any ideas would be great. Also logging a call now.
Hello support team,
Elad from Zerto here.
Please see the following guide on page 10:
The user who runs the Windows Zerto Virtual Manager service must be configured with
permission to ‘logon as a service’.
Please enter the domain username and password of the user who will run the Zerto Virtual Manager Service.
Please make sure that the domain user has the required privileges.