• Zerto Analytics Two-Factor Authentication
    • Supported Portal Languages

      I am being asked by our product team about different language portal support within Zerto. More directly around the ZVM and ZSSP. Are there options available to change the display language within these portals outside of the installed language of the OS these run on? Could a client accessing the ZSSP switch for English to […]

      in: Support Q & A

    • People: 4
      Replies: 3
    • November 12, 2019
    • VMware high availability

      When we perform a “failover” operation with a VGP, is there a way to doing this transparently? Current behavior is that VM is created in the recovery site, but system aparently reboot… It is not a High-Availability desired behavior.

      in: VMware

    • People: 1
      Replies: 0
    • November 12, 2019
    • How can I access SSH to VRA?

      Hi I tried to access SSH to VRA by using PUTTY I put SSH.ppk file to Auth and ip and root for host ID but failed “Authenticating with public key “imported-key” “Unable to load private key (createkey failed)” Please tell me what did I miss

      in: Support Q & A

    • People: 2
      Replies: 3
    • November 12, 2019
    • SQL Express Upgrade Problem

      Now Zerto 7.5 for vSphere is running on the environment, the db is running in Sql 12.0.2000.8 (2014) Express Edition. Now I plan to upgrade sql express 2014 to Sql express 2014 SP2 (12.0.5000.0 (2014 SP2)), does it support ? Remark: The SQL express and ZVM is running in same host.

      in: Support Q & A

    • People: 2
      Replies: 1
    • November 12, 2019
    • end of general support for 6.5 and technical guida

      Hello, Looking at this document (http://s3.amazonaws.com/zertodownload_docs/Latest/Zerto%20Virtual%20Replication%20Product%20Version%20Lifecycle%20Matrix.pdf), it seems that version 6.5 is past the “end of general support” phase. Could you let us know exactly what we lose by staying on this version? The document also mentions a “technical guidance phase”. What exactly is that? Thanks,

      in: Support Q & A

    • People: 2
      Replies: 1
    • November 11, 2019
    • Bitmap sync end time?

      Hi guys is there a way to know/find out when a bitmap sync finish? I have this customer who has some Bitmap Sync during the night which take about 1 to almost 3 hours – I know there is something else going  on – but while they increase link speed to at least 500MB they […]

      in: Support Q & A

    • People: 4
      Replies: 7
    • November 10, 2019
    • Can Service Provider run ESXi 6.7 U3 if customer

      Hi, According to v6.5 “Interoperability Matrix for Zerto Environments” page 9 VMware ESXi 6.7 U3 will be supported starting from Zerto 6.5U4P1. We as service provider run 6.5U4P1. Customer who sends replicas to us is on 6.5U4. Can we upgrade our ESXi hosts to 6.7 U3 and will Zerto replica keep on working or will […]

      in: Support Q & A

    • People: 2
      Replies: 1
    • November 8, 2019
    • Error getting VM NIC data

      Hi I am trying to run a script to Export of VM/VPG data I found on this forum. Everything but the section to gather NIC data runs here are the commands $GetVMSettingNICsURL = $baseURL+”vpgSettings/”+$VPGSettingsIdentifier+”/vms/”+$VMIdentifier+”/nics” $GetVMSettingNICs = Invoke-RestMethod -Method Get -Uri $GetVMSettingNICsURL -TimeoutSec 100 -Headers $zertoSessionHeader_XML -ContentType $TypeXML there error is: Invoke-RestMethod : Failed parsing ‘xxxxxxxxxx-75fc-4f25-a44d-a54af1dc11ed.vm-xxxxxx’ […]

      in: Scripting and APIs

    • People: 2
      Replies: 2
    • November 8, 2019
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