Forum Topics Started

    • Test
    • Not All VRAs are compatible

      Can you PLEASE make the installer tell us which site has an out dated VRA? As a service provider this is extremely painful to get into a maintenance window to fail the pre-upgrade checker with a generic message that all VRAs are not compatible and it refuses to allow us to continue. We shouldn’t have […]

      in: Support Q & A

    • People: 2
      Replies: 1
    • March 2, 2022
    • The support process

      This is general feedback here and I hope folks at Zerto take the time to consider this carefully. We are a service provider in the US. Our clients are busy and so is our support staff. I understand you want separate cases for differing issues. Like if we have a problem VPG that is fixed […]

      in: Support Q & A

    • People: 2
      Replies: 1
    • December 22, 2021
    • vApp not powering on after failover test

      I had a very frustrating issue and I wanted to post the problem and solution here in hopes of 1) possibly helping someone out if they run into this and 2) providing exposure to it in hopes that Zerto’s engineering/QA teams will test this and possibly work with VMware if needed   We had an […]

      in: Support Q & A

    • People: 2
      Replies: 1
    • April 13, 2021
    • vcloud service providers

      We are refreshing our underlying hardware. I think I read somewhere that best practice from VMware is to not mix allocation models inside clusters. We are looking at having a dedicated cluster for standby DRaaS only with Zerto and keeping it separate from the general vcloud client VMs. What does Zerto recommend, and is there […]

      in: General Discussion

    • People: 2
      Replies: 1
    • January 29, 2021
    • reporting how much cpu+mem is needed?

      I opened a ticket and support said this isn’t possibe. We are a service provider and we need to identify roughly how much cpu+memory is protected across all VPG. I’m dumbfounded that this isn’t possible. Zerto has to know how much cpu+memory a protected VM is because it protects the entire VM and brings up […]

      in: Support Q & A

    • People: 3
      Replies: 2
    • January 29, 2021
    • Zerto analytics

      Is there anyway to setup a SPECIFIC email address to send alerts to? I don’t want all the alerts to go to my email address. I’m just the architect for our DRaaS. I have a support staff that should be these alerts. A specific email address I can enter would then pipe that to our […]

      in: Support Q & A

    • People: 2
      Replies: 1
    • January 20, 2021