hyper-v to vmware conversions not booting

[Chris F]

seems that boot device/order is lost for both windows and linux VM when attempting to move them from hyper-v to vmware.  anyone seen this or could point me to any documentation about troubleshooting this?

[Ryan S]

Hi Chris,

I have brought this issue up with the product and engineering team internally.  I will respond here as soon as I get a response back from them.

In the meantime, please open a ticket with support if this issue is affecting your business’ SLAs.

Thank you and stay tuned!

 

[Ryan S]

Hi Chris,

Certain boot types require that the connection order (scsi 0:1, 0:2 , etc) be maintained for the boot order to remain in tact.

You can try manually changing the order or the disks on the vm.  I believe this issue is currently under review with support.

Thank you,

[Bruce M]

Hi Ryan, is this now resolved in the latest version of Zerto Virtual Replication?

[Ryan S]

Hi Bruce,

I am checking if this issue has been resolved with support.  I do believe we had a similar case and the customer was able to resolve the issue by modifying the VMX file on the failed over VM in the manners specified in this kb article:

https://kb.vmware.com/s/article/2011654

I hope this helps! 

[Paul T]

I may be coming to this party a little late, but we’re seeing this same issue when going from Hyper-V to Vmware, is there a document somewhere which dictates the supported Hypervisor versions and Zerto versions? Our environment is using Zerto 5.5U3 and the Hyper-V environment is 2012 R2 and the ESX version being failed over to is 6.5. When was it fixed in Zerto?