Zerto Account Issue – using HPE Login

  • Hello,

    I work for HPE and have signed up for MyZerto account. I can log in, but I cannot log a support case as it keeps saying this:
    <p class=”lead”>You must be a Zerto customer or partner to access the Support Page.</p>

    We were unable to send your request; please reach out to Zerto Support for assistance
    This is an endless loop to nowhere. I cannot access the trainings that I have to do as I only can see the Foundation course. Can someone assist please.

    Hello Gerald,
    Ben from Zerto support here.

    Please contact our customer service team with this account issue.
    If you’re unable to open a new support case via myZerto, please review the phone and email contact information under the Support Options webpage.

    Have a nice day

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