• This topic has 4 replies, 3 voices, and was last updated October 21, 2021 by Chris R.

VRA installation failed

  • Hi everybody,

    I have successfully installed Zerto on a Vmware environment, but when trying to install the VRA to ESX 5.0 host it fails.

    As I have read on installation guide, it is mandatory to use the host root password for finishing VRA installation on ESX5.5 and above, isn’t? Sadly, I have no root password. Is it any way to use another account with administrator privileges? Because reinstalling ESX host is not an option.

    Thanks in advance.

    Roberto O.

    Misspelled “ESX 5.5 and above”, I meant “ESX 5.5 and below”.

    Sorry for the misunderstanding.

    Roberto O.

    even i am facing same issue, i don’t have root password for one of the ESXi host. How to install the VRA on host without root credentials.

    I have root password still fails the isntalaltion


    I would raise a support case to see why the VRA is failing to install

    please ensure the version you are installing is supported on ESXI 5.5

    operability matrix can be found below :




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