• This forum has 430 topics, 797 replies, and was last updated May 4, 2024 by Maria K.
    • General Discussion
    • ZCM ZCC IP address already in use

      We upgraded to Zerto 7.5u4 and now we are unable to deploy an ZORG’s ZCC  due to “Organization Network Address already in use” error.  We typically use the same IP for all our cloud customers’ ZCC.  They are isolated by private networks.  We did not have this issue in 7.0u4.

    • People: 2
      Replies: 1
    • June 12, 2020
    • ZCC handling customers with similar IP ranges

      Hi guys, As a service provider we are running into situations where customers have private IP addresses for their hosts that are overlapping addresses and routes with customers already replicating to our ZCC. I.E. 10.0.0.x, 172.16.0.x, etc. How are providers handling that problem? Obviously our infrastructure needs to understand that 10.0.0.99 from Customer A is […]

    • People: 1
      Replies: 0
    • June 12, 2020
    • one-to-many scenario

      A scenario where hosts in site A must be protected to sight B (DR site) and site C (protection site).  However, site C is not ready. Is it possible to add site C to the running VPG using 0n-t0-many option later when site C is ready?

    • People: 1
      Replies: 0
    • June 5, 2020
    • ZCC to ZCC – Connectivity

      Hello, We are running Zerto 7.5 Update 3 and I need to know if there is a way to connect two ZCCs together at different sites. We are migrating customers to our cloud. Is there a patch or something that can allow this or the latest version of Zerto? Thanks, Chris Childerhose (ThinkOn)

    • People: 1
      Replies: 0
    • June 3, 2020
    • Need to update our Zerto

      We are on Zerto version 5.5 update 3. We are running vsphere 6.5 and want to update zerto to work with 7.0 in the coming months. what is the best route to update from this far back, do we need to step up 1 at a time?

    • People: 1
      Replies: 0
    • May 19, 2020
    • Zerto VSS Agent OS Support

      Is the Zerto VSS Agent supported running on either Windows Server 2016 or Windows Server 2019? If so, when did the OS become supported in relation to the OS release date. If not, when is the planned support date? Thank you  

    • People: 1
      Replies: 1
    • May 19, 2020
    • VCenter Role – License Apply Issue

      I recently had an issue on a new installation of a ZVM when applying the license in the web UI.  It was a permissions based error and prior to this we followed the Zerto documentation for creating a role within vCenter for specific permissions. The issue I have is that as soon as I granted […]

    • People: 1
      Replies: 0
    • May 16, 2020
    • VPG move w/o reverse protection

      Greetings all. I have a question about performing a VPG move from site to site. If I do not select to “reverse protect” will there be any available disks at the previous Host site? Would I be able to power on and reuse the VM? So a little longer explanation. I want to move a […]

    • People: 1
      Replies: 0
    • April 27, 2020
    • ZVM reinstall (corrupt OS)

      My recovery site ZVM server’s OS has corruption and needs to be rebuilt. Will I need to reinstall all of the VRAs in that site or if I bring the new server online, install Zerto and give it the same name/IP as the old server, will it pick up the existing VRAs?

    • People: 1
      Replies: 0
    • April 13, 2020
    • VPG out of SLA due to a VRA Saying its off.

      So as the title states we are getting this error. Checking the VRA it is indeed on, but it keeps locking up. Rebooting it seems to fix the issue but only for a short time. Is it recommended or even possible to rebuild a VRA as opposed to just rebuilding the VPG and waiting ages […]

    • People: 1
      Replies: 0
    • April 9, 2020
    • How to download Zerto trial software

      Hi Team, I’m trying to download Zerto 8 Trail software to evaluate but I’m not able to download even after registration. https://www.zerto.com/try-or-buy-zerto/   or https://www.zerto.com/myzerto/support/  . Even requested support access but no luck instead I’m getting email to my register mail id as below : “Hello , Thank you for your request. We are unable to grant […]

    • People: 1
      Replies: 0
    • March 28, 2020
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