I create a Azure IaaS VM, installed Zerto, added license and paired the site with on-prem.
Now I would like to add a VPG and protect machines but this wizard that I run from my internal Zerto manager states that the site in azure is disconnected.
On the manager in Azure I see the following message:
Zerto Virtual Manager is not connected to VRA with IP 10.100.2.4 on host [Host ZcaLocalHostName, server c5dd4cdb-c091-4ad4-8c43-f7aba43079b2].
Can someone help me?
What is wrong?
I can ping etc. to the on-prem environment, firewalls are off, ip is fixed, user is local admin. The ip: 10.100.2.4 mentioned in the message is the IP of the local machine in Azure that has the Zerto installation on it.
I’m sorry I can’t give you an easy answer, but I do request that you call support on this one. It could be Azure/support related, but we can take a look with you to help determine if that’s the case for next steps.
Hi Harry S,
We created ticket #00091786.
Hope support can help us.