This topic has 4 replies, 2 voices, and was last updated November 23, 2021 by Justin M.

Zerto Reinstall Question

Justin M
November 22, 2021 09:49:50 PM

Hi,

I recently upgraded/rebuilt vcenter in my vmware environment without realizing the effects it would have on Zerto. I am fine with rebuilding the Zerto environment so I deleted the VRAs, etc. However, the Zerto Volumes are still showing in my VMware datastores. I need to figure out if these can be safely deleted without having any effect on my actual servers. I wouldn’t think this would be an issue but want to be 100% percent before deleting the data directly off the VMware datastores.

Thanks in advance!

Chris R
November 23, 2021 09:48:02 AM

Hi Justin,

if you have completely uninstalled Zerto then those volumes are doing nothing currently

you could keep them on your datastores to use as Pre-seed Disks for when you re-install therefore removing the initial sync and using a delta sync instead which should be a lot quicker

if you want to remove these disks i often use RVTools to identify Zombie VMDK’s, this will show up these disks and can then be removed

Regards

Chris

Justin M
November 23, 2021 03:05:47 PM

Chris,

I requested a callback and need a remote session due to the importance of the data and nothing going wrong. Provide me a time and a link to a remote session that works for you in the next several hours. I am available currently if that is an option.

Thanks,

Justin

Chris R
November 23, 2021 03:10:08 PM

Hi Justin

Unfortunately I do not work in the support organisation for Zerto.

If you have raised a support case, I will leave you in their very capable hands

Kind Regards

Chris

Justin M
November 23, 2021 03:17:19 PM

I rebuilt one of the VPGs from previous use and it is performing an initial sync not a delta sync so it appears it isn’t seeing the data on the datastores correctly.

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