• This topic has 7 replies, 2 voices, and was last updated May 6, 2022 by Pradeep A.

VRA install fails vib SshKeyAppendVib installation

  • Jason O
    October 30, 2017 11:54:42 PM

    Trying to install a VRA on a host running in a vSAN-enabled cluster. Getting the below error. It’s a 3-node cluster. One of the other hosts failed with same error, but through trial and error I was able to deploy the VRA by simply choosing a local datastore (not vSAN datastore) and then svmotioning afterward. This host is continues to fail trying local storage and NFS storage.

     

    Error Message-

    VRA installation Failed:
    an error has occured during vib ‘SshKeyAppendVib’ installation

    Jason O
    October 30, 2017 11:58:41 PM

    Little more detail…

    The host is esxi6.5 U1, managed by vCenter 6.5 U1 (appliance with external PSC).

    Zerto version 5.5 U2

    Jason O
    October 31, 2017 08:00:25 PM

    Specifying root password, instead of using shared key, for the VRA install was successful.

    Ryan S
    November 1, 2017 02:03:23 PM

    Hi Jason,

    Thank you for sharing your solution!

    Let us know if there is anything else you need assistance with

    William W
    April 18, 2019 09:10:24 PM

    I ran into this same problem on a SimpliVity HCI cluster, and the fix was to specify the VMware Host’s root PW.

    Dan B
    July 13, 2021 05:59:11 PM

    Check the box, type the password.  Thanks for your tip, helped us as well.

    Pradeep A
    May 6, 2022 04:54:53 PM

    I have this exact same issue on one of the esxi host in the cluster and the solution to use the root password doesn’t work in my case. Any other solutions?

    Pradeep A
    May 6, 2022 05:40:26 PM

    Looks like putting the host in maintenance mode, rebooting the host and then tried to re-install the VRA with the host root password worked for me !!

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