• This topic has 2 replies, 2 voices, and was last updated June 15, 2017 by Matthew C.

Upgrade from 5.0u2 to 5.0u3 fails

  • Running VMWare at both production and DR sites.

    Currently running Zerto v5.0u2.

    Started the upgrade process to v5.0u3 and I was met with an error: “An error has occurred. MSI Error code:  -2147023271”

    I’m going to open a support ticket but I thought I’d pose the question here, in the event someone else has seen this error.

    Thanks for your post, Matthew. I’m hoping you were able to resolve this through support?


    Follow me: www.twitter.com/HarrySiii

    Yes – I must not have “run as administrator” the first time I ran the upgrade. That did the trick.

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