• This topic has 3 replies, 2 voices, and was last updated July 22, 2020 by Flatni F.

Unable to log in to VRA

  • After I see “Security and Hardening with Zerto” document, I want to access the VRA to manage the ports of the VRA.

    I tried to log in using root with authentication key in putty by referring to KB1594.
    But it failed with the message below.

    login as: root
    Authenticating with public key “imported-key”
    Unable to load private key (createkey failed)

    Can someone tell me how to solve this?

    I like Virtualization, Zerto, Cloud

    Hi, were you able to solve this? I’m experiencing the same issue.

    Nevermind… found that using the PuTTY that shiped with my Zerto install worked (as per https://www.zerto.com/myzerto/forums/topic/how-can-i-access-ssh-to-vra/).


    Please use the putty from the Zerto folder and not the third party Putty tool.

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