This topic has 5 replies, 4 voices, and was last updated September 4, 2018 by Amy M.

Test failover issue.

YoungChul H
July 28, 2015 07:34:53 AM

Hello all.

This is Hyun in KOREA.

When I performed ‘Test Failover’ on Protected Site, there was an error occured on Recovery Site.

Because of the error, vCenter didn’t power on that VM.

Error message is below : <span style=”color: #000000;”>’ Cannot open the disk ‘/vmfs/volumes/53e8eef4-23bb8477-feb8-c81f66e86641/Z-VRA-10.32.4.170/895ad669-4ef5-469e-b8d7-0f90f6d00314/vm-1004/lchencdb01/lchencdb01_3.vmdk’ or one of the snapshot disks it depends on. ‘</span>

I think it looks like disk locking issue, but I don’t know why this situation was occured.

How do you think about this situation ?

(If you check attachment, you can see the vcenter event messages)

Thank you.

I like Virtualization, Zerto, Cloud

Shannon S
August 11, 2015 10:57:02 AM

Is this a part of a cluster?

Senior Technical Architect at Zerto

YoungChul H
August 11, 2015 11:08:19 AM

Yes. This is Active Node of MSCS on vSphere.

This issue was resolved by assistance of Zerto Support Team.

Thank you.

I like Virtualization, Zerto, Cloud

Sadiq K
September 4, 2018 09:26:50 AM

can some one provide detail of how this issue resolved? we have same issue with MSFCS.

Amy M
September 4, 2018 12:45:57 PM

Did you check the Best Practices for MSCS? Here is the link: http://s3.amazonaws.com/zertodownload_docs/Latest/Zerto%20Virtual%20Replication%20and%20MSCS%20Best%20Practices.pdf

If that doesn’t help, then suggest contacting Zerto Support.

Amy Mitchell

Zerto Platform Product Manager

Amy M
September 4, 2018 12:47:12 PM

Did you check the Best Practices for MSCS? Here is the link: http://s3.amazonaws.com/zertodownload_docs/Latest/Zerto%20Virtual%20Replication%20and%20MSCS%20Best%20Practices.pdf

If that doesn’t help, then suggest contacting Zerto Support.

Amy Mitchell

Zerto Platform Product Manager

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