Upcoming Azure Storage Changes
FTN available affecting Azure sites Advisory: Upcoming Azure Storage Changes Impacting Zerto DR Deployments (Azure).
To get future Zerto related FTN's sent directly to you, please register to the HPE Support Center at https://support.hpe.com/
View FTN details
myZerto Access Policy Update
Starting July 1st, 2025, Role Based Access Control (RBAC) will be required for all myZerto Accounts. To avoid any interruptions, please assign a Portal Administrator for your account.
Learn More
Customer Support Survey Enhancement Effective June 1, 2026
Starting June 1st, 2026, our support survey will transition to an enhanced format designed to better capture your recent support experience.
It takes about 1 minute to complete, and Survey invitations will be sent from HPE Experience Survey after eligible support cases close.
Planned Maintenance Notification
Starting June 28, 2026, at 00:00 EST, we will perform planned maintenance for approximately 36 hours. During this time, the following services may be temporarily unavailable:
Log Collection
ZVM Upgrade
ZIC Upgrade
Generate Access Key (No new MyZerto users can be created)
We apologize for the inconvenience and appreciate your patience.
Zerto solutions are backed by global support centers that provide on-demand access to an expert team of support engineers. Take a look at our knowledge base for answers to frequently asked questions. If you don’t see your answer there, open a case.
Support is available exclusively for HPE Zerto customers and partners. Current customers and
partners of Zerto can access the support page by logging in to myZerto.
