Issues with trying to access/use the free trial

I ask for the free trial software on the web site today and got a automated email from “John McEvoy” with a link to download the software and a temp license.  I tried to use it but got stuck in that the first step has one installing LVM but I did not seem to receive that in what the download link gave me ( a zip file with an .ovf that when imported into VMware and started is some sort of Ubuntu VM)?   I did a reply to the email and that generated an email to “john.mcevoy@hpe.com” which gets returned as no such user.  The email also lists John McEvoy <marketo_new@zerto.com> so I tried to send to that and that is also rejected.  So I am having a hard time complying with the assertion in the email that I should:

“For any questions, including trial extension requests, please don’t hesitate to contact me:

A google search tells me that John McEvoy left the company more then 6 months ago???

Since free trials are meant to entice customer, I think maybe you guys need to fix this.

Also, what is a good email I can reach out to get some help?  I am not a customer so can’t open a support ticket it seems.