• This topic has 2 replies, 2 voices, and was last updated January 26, 2023 by David T.

Failure to Re-IP

  • Luca R
    August 11, 2022 08:26:54 PM

    Reaching out to the community while I work with Support on this issue :

    Since our upgrade of Zerto from 8.5 to 9.5 (vmware-to-vmware) , the re-IP fails ( It’s configured with the VPG ) . All compatibility requirements are met by all components . Even with the latest VM tools the problem persists. What’s more troubling to me is that no log whatsoever is written (toolsDeployPkg.txt, and changeip.log). So far support has been as stumped as we are . Has anyone else experienced the same issue ? Thanks

     

    Luca R
    August 11, 2022 08:29:01 PM

    In the ZERTO interface the following error is reported:

    The following VM failed to recover properly :

    VMName failed to get its IP.

    David T
    January 26, 2023 06:31:48 PM

    Hello, I had the same problem is there any workaround or solution to this issue?

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