This topic contains 10 replies, has 6 voices, and was last updated by  Bruce M November 12, 2017.

Failed to create application Zerto Cloud Appliance

  • Hello Everyone,

    We are installing Zerto Virtual Appliance on Azure Subscription. When we want to install Zerto Cloud Appliance return that error.

    Install File Name :  -Zerto_ZCA_Azure_Installer_5.0u1_5

    Please help us.

    Thanks for help.

    Hi Kadir,

    I’m sorry for the late reply. Are you deploying from the Azure Marketplace (Zerto Virtual Replication for Azure) and running the installer from the desktop?

    Thanks,

    Harry

    Follow me: www.twitter.com/HarrySiii

    Hi,

    I’m running into the same issue. I deployed the ZVR for Azure from the marketplace and am running the installer from the desktop. The 3 validation steps (ZVM communication, Azure credentials and Storage Accounts) were all successful.

     

    br,

    Ben

    Hi All,

    unfortunatly I have the same problem.

    I I deployed the ZVR for Azure from the marketplace, then running the installer from the desktop.

    The 3 validation steps (ZVM communication, Azure credentials and Storage Accounts) were all successful.

    But installaton hangs

    Any Idea?

    Ciao

    Alessio

     

    Hello from Chile!

    Any new for this problem?….

    i do 2 processes to install ZCA in azure….

    1.- create a Vm Windows Server 2012 R2, with all inbound firewall enables, and then go to the browser and download the Zerto_ZCA_Azure_Installer_5.0.30.165 and install, but in the last step ocurrer an error.

    2.- I create a zerto imagen from the virtuals machines, too with the all firewall inbound enables and then open the VM and install the program and in the last step the same error…

    please any help?

    thanks…

    I’m currently working with Zerto support on this issue.

    It seems my account has problems accessing Azure AD which they believe is the root cause of the issues. My partner who created the tenant is currently looking at this to make sure my account has access to Azure AD.

    Can you check if the account used to install Zerto has access to Azure AD? If it does, it would mean this is not the problem and we’ll have to look elsewhere for a solution.

     

    Cheers,

    Ben

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