• This topic has 1 reply, 2 voices, and was last updated October 16, 2019 by Aaron L.

API Authentication Permissions

  • Windows Auth.  Trying to create session.  Added user to admin role on “all zorgs”.  “Item not set to instance of object” (Great error handling Zerto!) is what I get.  Remove role, get “user not found”, so I know it recognizes my role configuration/entry.  Also of interest, in the role when I select the user, it lists it as “undefined” in the ZVM.  WTF?

    Logs:

    ,00000000,,,19-10-16 08:36:31.24,I,166,UsernameValidator,ValidateUsernameHasCorrectFormat,Validating Username xyz,
    ,00000000,,,19-10-16 08:36:31.24,I,166,LoginManager,Login,using authenticatorType : Zerto.ApplicationServices.Sessions.ValidationsAndPermissions.DomainServicesAuthenticator,
    ,00000000,,,19-10-16 08:36:31.24,I,166,DomainServicesAuthenticator,ValidateAndAuthorizeUser,”Credentials: User: Username: xyz, Domain: , Password: *******”,
    ,00000000,,,19-10-16 08:36:31.27,I,166,LocalUsersProxy,GetDomainContext,”using local context for domain Domain: , UserNameSearchString: (&(objectClass=${objectClass})(sAMAccountName=${accountName})), PrincipalSearchString: (&(objectClass=${objectClass})(objectSid=${objectID})), GroupMembershipSearchString: (&(memberOf=${accountName})), SidAttribute: objectSid, AuthenticationType: SSL, LDAPBaseDNs: , DirectoryServicesType: ActiveDirectory, DirectoryServicesProviderInfo: “,

     

    ,00000000,,,19-10-16 08:36:45.11,E,166,BasicRestApiErrorHandler,ProvideFault,(running number 637031555379711705) Object reference not set to an instance of an object.,”Zerto.Api.Interfaces.Exceptions.ZertoLoginApiException Void AddSession(Zerto.Api.Interfaces.AddSessionDataApi) Zerto.Api.Interfaces.Exceptions.ZertoLoginApiException: Object reference not set to an instance of an object.
    at DynamicModule.ns.Wrapped_ServicesDispatcher_743f52bbc1604cb58ba44312f33de6b6.AddSession(AddSessionDataApi addSessionData)
    at SyncInvokeAddSession(Object , Object[] , Object[] )
    at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)
    at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)
    at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)
    at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage41(MessageRpc& rpc)
    at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage4(MessageRpc& rpc)
    at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc& rpc)
    at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage3(MessageRpc& rpc)
    at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage2(MessageRpc& rpc)
    at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage11(MessageRpc& rpc)
    at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage1(MessageRpc& rpc)
    at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)”

    John,

    This is AJ from Zerto support. We will troubleshoot this issue offline on case 149477.

You must be logged in to create new topics. Click here to login