Zerto Professional Services

About Zerto Professional Services

Zerto Professional Services helps you maximize your investment and enhance performance by leveraging Zerto’s highly experienced team of experts. Focused on knowledge transfer and hands on learning Zerto Professional Services consultants get you up and running quickly with repeatable, successful data protection techniques and processes.

Zerto Professional Services offers a complete menu of service offerings:

Installation Services

  • Overview
  • Advanced
  • Expanded
  • Express

Health Check

Technical Account Manager

Custom Services

  • PowerShell Scripting and Automation
  • Architecture Assessment and Consulting
  • Readiness Assessment / Installation Review
  • Knowledge Transfer

ZERTO INSTALLATION SERVICES

Zerto Professional Services offer remote installation services to ensure Zerto Virtual Replication (ZVR) is effectively configured within your environment to maximize performance.

Learn More About Zerto Installation Services 

Zerto offers three levels of installation services:

EXPRESS INSTALLATION SERVICE

A quick installation for customers who want to get started and have the skills to run ZVR autonomously with minimal knowledge transfer.  Configuration of One-to-Many replication is not included.

  • Service Details:
    • Up to 4 hours of service time delivered remotely by Zerto Experts in 3 sessions
    • Zerto component planning, design and implementation for the most effective disaster recovery solution
    • Knowledge transfer throughout the service in the context of your environment to ensure success
    • Up to 10 Virtual Machines are installed and configured
    • Up to 2 Zerto Virtual Managers are installed and configured to get you started
    • Up to 2 Virtual Protection Groups with up to 5 VMs per group; customer selects the VPGs
    • Up to 10 Virtual Replication Appliances are installed and configured
    • Final Installation Review

Learn More About Express Installation Services

 

EXPANDED INSTALLATION SERVICE

A robust installation for customers who need to get more done quickly and want more knowledge transfer and Q&A time.  Configuration of One-to-Many replication is not included.

  • Service Details:
    • Up to 8 hours of service time delivered remotely by Zerto Experts over several sessions
    • Zerto component planning, design and implementation for the most effective disaster recovery solution
    • Knowledge transfer throughout the service in the context of your environment to ensure success
    • Up to 50 Virtual Machines are installed and configured
    • Up to 2 Zerto Virtual Managers are installed and configured
    • Up to 10 Virtual Protection Groups with up to 5 VMs/group; customer selects VPGs
    • Up to 15 Virtual Replication Appliances are installed and configured
    • Final Installation Review

Learn More About Expanded Installation Services

 

ADVANCED INSTALLATION SERVICE

A highly robust installation engagement for customer that want a deep dive and need help setting p a larger environment.  Zerto Professional Services provides architecture best practices advice for a successful deployment at scale.  This service includes configuration of One-to-Many replication.

  • Service Details:
    • Up to 24 hours of service time delivered remotely by Zerto experts over several sessions
    • Zerto component planning, design and implementation for the most effective disaster recovery solution
    • Knowledge transfer throughout the service in the context of your environment to ensure success
    • Up to 150 Virtual Machines are installed and configured
    • Up to 4 Zerto Virtual Managers are installed and configured
    • Up to 15 Virtual Protection Groups with up to 10 VMs/group; customer selects VPGs (included across all sites)
    • Up to 30 Virtual Replication Appliances installed and configured
    • Final Installation Review

Partners and resellers who are interested in delivering their own services can contact cae@zerto.com com for more details.

Learn More About Advanced Installation Services

 

ZERTO HEALTH CHECK SERVICE

The Zerto Health Check service is an interactive remote engagement designed to identify environmental and configuration issues that create potential risk to ZVR.  Automated data collection techniques are used to quickly and efficiently gather system metrics across all ZVR system components.  Zerto Processional Services consultants analyze the data and deliver a detailed analysis and explanation of findings that assist with risk mitigation.  The Health Check service can be executed against ZVR environments consisting of both Hyper-V or V-Sphere source and recovery sites.  The Zerto Heath Check service provides confidence for business stakeholders, validating ZVR services and environmental dependencies are configured to Zerto best practices.

Learn More About Health Check Services

 

ZERTO TECHNICAL ACCOUNT MANAGER SERVICE

The Zerto Technical Account Manager is a senior level technical product expert dedicated to work closely with y9our team to provide on-going guidance on how to reach your IT Resilience goals and maximize your investment in Zerto – today and into the future.

Learn More About Technical Account Manager Services

 

ZERTO CUSTOM SERVICES

Zerto Professional Services consultants can provide you with many other services that allow you to maximize your investment in Zerto.  These services include:

  • PowerShell Scripting and automation using the Zerto API
  • Architecture Assessment and Consulting
  • Readiness Assessment / Installation Review
  • Knowledge Transfer

Reach out to your Account Team to arrange a scoping conversation.


Zerto Professional Services – End User Terms and Conditions are set forth in this document.

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