Zerto Virtual Replication vCenter Alarm Actions Were Reset by Upgrade

KB Number:
00000043

Solution:

Purpose


Zerto Virtual Replication has the ability to issue alerts through vCenter's Alarms feature. The actions triggered by these alarms can be customized by the administrator.  When upgrading from one version of Zerto Virtual Replication, an administrator may notice that these customization have been reset.

Affected Versions


All versions up to 2.0 Update 1 (Viper)

Complexity


Low

Solution


This is expected behavior for all versions up to 2.0 Update 1 (Viper).  The alarms are being recreated, and so the actions relating to these alarms are reset.  Starting with Zerto Virtual Replication 2.0 Update 2 (Wolf), alarm actions will be exported prior to upgrade, then reapplied during the upgrade, so as to avoid this issue.


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