ZVM not connected to VRA, VMware console reports /mnt/run/scripts/dateprinter.sh: line 3: echo: write error: No space left on device

KB Number:
000002697

Symptoms:
  • ZVM to VRA ping may be successful
  • Telnet from ZVM to VRA is NOT successful
  • From the VMware Console, you see the following line repeated:
"/mnt/run/scripts/dateprinter.sh: line 3: echo: write error: No space left on device"
  • The datastore that the VRA disks are on have enough space available
  • The issue is reported usually after an upgrade
  • VRA alert via the GUI will report: Zerto Virtual Manager is not connected to VRA with IP {VRA_IP} on host {Hostname}

Cause:
The /mnt/log is full at 100%. This may have gotten full due to the logs not getting rotated properly.
https://www.zerto.com/myzerto/knowledge-base/how-to-clear-mnt-logs-on-a-vra/

Solution:

https://www.zerto.com/myzerto/knowledge-base/how-to-clear-mnt-logs-on-a-vra/

To recover from the error, the following steps should be performed:
1. Log into the relevant VRA.
2. Type the command 'df -h' to review the used size of the /mnt/logs mount.
3. If it is full, go into the mount by using the command cd /mnt/logs
4. Run the command 'rm core*' to delete the core log files.
5. Use 'df -h' again to verify that enough space was recovered.


Affected Versions:
Any

Hypervisor:
VMware

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