Article number
000003283
Affected Versions
All
Source Hypervisor
All
Target Hypervisor
AWS

Zerto Tools For Linux Warning: “The Driver {Driver} Is Not Installed On This VM And Cannot Be Found In The Modules List.”

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Summary

An administrator is setting up Zerto Tools for Linux on a protected VM and a warning is seen but does not state a failure of installation.

Root Cause

Each of the following drivers are required and validated at this step of the Zerto Tools for Linux script:

  • nvme
  • xen-blkfront
  • mptbase
  • mptscsih
  • mptspi
  • ena
  • ixgbevf

If any are missing, the aforementioned warning is seen for each missing driver and Failover/Move of the VM to AWS and can result in a failure.

Symptoms

While executing the Zerto Tools for Linux script, the warning(s) below may be seen and the script will continue forward:

User-added image

Solution

To workaround this issue, follow the steps below for any mentioned missing driver:

  1. Add the driver name to '/etc/dracut.conf' file in the "add_drivers" section and save said file.

  2. Run dracut -f -v to re-initialize.

  3. Attempt the Move operation or wait for a checkpoint with a timestamp from after re-initialization to use for Failover.

NOTE: There is no need to re-run the Zerto Tools for Linux script for this particular validation warning after the above steps are followed.