Article number
000003800
Affected Versions
All
Source Hypervisor
vCD
Target Hypervisor
All

Zerto Cloud Connector (ZCC) Was Deployed and Immediately Entered ‘Orphaned’ Status in 7.0

Viewed 229 times

Root Cause

ZVM has the following tweaks existing in C:Program FilesZertoZerto Virtual Replicationtweaks.txt

t_zvmZccPrivateKeyBasedConnection = "false"
t_cloudConnectorUserName = "root"
t_cloudConnectorPassword = "zertodata"

Those tweaks are for 6.5 and earlier versions. They disabled private key connection and defined a fixed password for SSH connection.
In Zerto 7.0 ZCC was redesigned to use a random password and should use a private key to connect.
 

Symptoms

1, ZVM was upgraded to 6.5 to 7.0
2, Zerto Cloud Connector (ZCC) Was Deployed and Immediately Entered ‘Orphaned’ Status

Solution

1, Add one extra tweak to ZVM C:Program FilesZertoZerto Virtual Replicationtweaks.txt
t_ZccPasswordForInstallation = "zertodata"
2, Remove the orphaned ZCC
3, Install ZCC again, the ZCC will be connected