Article number
000003467
Affected Versions
All
Source Hypervisor
All

ZCA service not starting have Event ID 1 from source ZertoVraService cannot be found

Viewed 34 times

Root Cause

Cause - ZCA service was corrupted due to OS issue.
 

Symptoms

ZCA service not starting 
From the event viewer we can see: 
Event ID: 1
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: 
Description:
The description for Event ID 1 from source ZertoVraService cannot be found.
Either the component that raises this event is not installed on your local computer or the installation is corrupted.
You can install or repair the component on the local computer.
 

Solution

Ran a repair to the ZCA and the services are all starting now.