Article number
000003881
Affected Versions
All
Source Hypervisor
VMware
Target Hypervisor
VMware

Problem with VRA Shows as ‘Invalid’ in vCenter

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Summary

An administrator may experience a VRA shows as "Invalid" in vCenter.

Root Cause

Root Cause is not fully understood from a Zerto standpoint. It is recommended to engage VMware Support for further investigation.

Symptoms

VRA shows to be "Invalid" in vCenter and may not be able to power on.

Solution

To resolve this issue, follow the steps below:

  1. Remove the VRA from inventory and re-register it.

  2. If removal/re-registering from inventory does not work, refer to the KBs below or engage VMware Support for further assistance.

    1. Virtual machines appear as invalid or orphaned in vCenter Server (1003742)

    2. Troubleshooting a virtual machine that appears as invalid for VMware ESX and ESXi (1002367)