Article number
000003482
Affected Versions
All
Source Hypervisor
All

VRA installation fails with Local Remote VRA Mac Address Conflict error

Viewed 45 times

Root Cause

There are multiple ZVM machines installed in the same vCenter, which is unsupported.

Symptoms

When only one vCenter exist and trying to install VRA, you might receive the following error:
'Local <--> Remote VRA Mac Address Conflict between <same VRA name> and <same VRA name> from site xxx.'

Attempting to remove the VRA from ZVM GUI and install it again will generate the same error.

Solution

Remove all the ZVM machines that is not being used and keep only one ZVM per vCenter.

Contact Zerto Support if further assistance is required.