Article number
Affected Versions
Source Hypervisor

VRA installation fails with Local Remote VRA Mac Address Conflict error

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Root Cause

There are multiple ZVM machines installed in the same vCenter, which is unsupported.


When only one vCenter exist and trying to install VRA, you might receive the following error:
'Local <--> Remote VRA Mac Address Conflict between <same VRA name> and <same VRA name> from site xxx.'

Attempting to remove the VRA from ZVM GUI and install it again will generate the same error.


Remove all the ZVM machines that is not being used and keep only one ZVM per vCenter.

Contact Zerto Support if further assistance is required.