Article number
000003127
Affected Versions
7.5
8.0
8.5
7.0
Source Hypervisor
All
Target Hypervisor
All
Problem when a user is logged out of ZVR GUI frequently when inactive after an upgrade to 6.5 code family and beyond.
Viewed 956 times
Summary
An administrator will experience being logged out of the Zerto GUI after 30 minutes of inactivity after upgrading to at least version 6.5.
Root Cause
As part of tightening security within the Zerto solution, a parameter was added into the GUI to log users out after 30 minutes of inactivity. Users are being logged out after 30 minutes of inactivity since upgrading to 6.5 code family and beyond.
Symptoms
Users are logged out of the GUI after 30 minutes of inactivity.
Solution
To change/disable the timeout, kindly engage Zerto Support for further assistance.