Upgrading VMware tools on Zerto VRA’s

KB Number:
000001825

Symptoms:
VCenter will show alerts regarding VMware Tools is outdated.

Cause:
The VRA's OVF comes with a VMware Tools version which is constantly tested with its components. If such a change is needed it will come in the form of a VRA upgrade from within Zerto and will be pushed with a new minor version.

Solution:

Upgrading the VRA's VMware Tools manually in vSphere is not recommended.  

If the VRA's VMware Tools is upgraded, Zerto can not guarantee proper functionality.

Should a VRA's VMware Tools be upgraded, kindly re-deploy the VRA to resolve/avoid potential impact.


Affected Versions:
Any

Hypervisor:
VMware

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