Article number
Affected Versions
Source Hypervisor
Target Hypervisor

Unable to Configure E-Mail Alerts to an Office 365 Server

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Root Cause

Configuring email alerts using Office 365 is not currently supported by Zerto, as the email settings do not have fields for TLS/SSL or credentials.


When configuring email settings to send Zerto alerts through an Office 365 server, clicking the SEND TEST EMAIL button causes the following error message to pop up:

Failed to send test email.


A Feature Request exists to add this functionality to Zerto. Perform the following steps to vote for the pre-existing Feature Request:
  1. Navigate to Feature Requests in MyZerto
  2. In the Search field, search for ZRVCORE-I-381
  3. Click on the VOTE button to the left of the title of the Feature Request